Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
22 reviews
PaperguideSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paperguide is an AI-powered research assistant offering a comprehensive Reference Manager and AI Writer to help you understand research papers, manage citations, take notes, and enhance your writing quality.Paperguide acts as an AI co-pilot for students, faculty, R&D researchers, writers and any knowledge workers for finding research-backed answers, conducting literature reviews, managing references and writing research papers, essays, articles etc., with advanced AI tools and automated citation features.
Paperguide (paperguide.ai) has 22 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2 reviews with 4 stars · Clear filters
The experience has been good, Uploading some PDFs takes ages.
By Eesuola Adewale J.
Response from Paperguide· Oct 15, 2026
Hi, Thanks for your honest review. We would be happy to fix the issue of pdf uploads if you can share more details through our "support chat" (you can find it in "Need Help" section in the website) or by writing to us at [email protected]
It was initially being blocked by Norton, but the Paperguide team resolved the issue. Thanks.
By Mehmet Faik O.
Response from Paperguide· Jul 13, 2026
Dear Mehmet, Thanks for your review and sorry to see you are facing this issue. We have raised this issue with norton and kaspersky to remove our website from their blocked list and hopefully we should get this fixed in a week or so. And regarding your payment, please don't worry as you are covered under our 30 day refund policy and we would be happy to issue your refund if you are unable to use our product. You can reply to us through [email protected] or through "support" chat section in the "help&support" section in our website Update to our previous response: This issue is now resolved by Norton and users have been able to use our website without any issues. https://safeweb.norton.com/report/show?url=paperguide.ai
