There is no way to cancel your subscription
There is no way to cancel your subscription. Thats really shady. Customer support also never replies to emails if you want to cancel and they still bill you.
By Moritz M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
19 reviews
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Learn more than 6,000 hanzi and vocabulary in a single year with Pandanese
Pandanese (pandanese.com) has 19 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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There is no way to cancel your subscription. Thats really shady. Customer support also never replies to emails if you want to cancel and they still bill you.
By Moritz M.
when you purchase a subscription, it appears as "Pandanese.com Las Vegas" on your credit card. Whereas most companies have a simple way to cancel your subscription directly from the dashboard, there is no such button on the pandanese.com dashboard. Instead they provide a message "Your 'monthly $9' subscription has been active since February 27, 2025. Want to change your price plan? Contact support team." with a link to an email. I have tried to cancel my subscription by writing them an email multiple times but they never respond. I have never encountered such a shady online business before.
By Joe B.