There is no way to cancel your subscription
There is no way to cancel your subscription. Thats really shady. Customer support also never replies to emails if you want to cancel and they still bill you.
By Moritz M.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
19 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn more than 6,000 hanzi and vocabulary in a single year with Pandanese
Pandanese (pandanese.com) has 19 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
19 approved reviews, newest moderated first
There is no way to cancel your subscription. Thats really shady. Customer support also never replies to emails if you want to cancel and they still bill you.
By Moritz M.
when you purchase a subscription, it appears as "Pandanese.com Las Vegas" on your credit card. Whereas most companies have a simple way to cancel your subscription directly from the dashboard, there is no such button on the pandanese.com dashboard. Instead they provide a message "Your 'monthly $9' subscription has been active since February 27, 2025. Want to change your price plan? Contact support team." with a link to an email. I have tried to cancel my subscription by writing them an email multiple times but they never respond. I have never encountered such a shady online business before.
By Joe B.
It is a rip-off of WaniKani, but not as good. A lot of the mnemonics aren't very good, it seems like they rushed when they made this and really missed the point of what makes a good mnemonic.
By Michael Correia M.
The PANDANESE method and cards are truly fabulous. Even though learning Chinese requires lots of work, making sense of all the radicals and characters, and memorizing all of them with their meanings and reading, the cards are great, and the iterative strategy is perfect. Thank you immensely. Keep up the good work! It is really worthy of excellent appraisal.
By Isabel L.
This is a very fast and effective way to learn basic characters. The review process is what makes it so effective as well as the mnemonic selection of characters.
By skybright
A+ Pandanese where have you been all my life?! I'm English-Spanish bilingual, speak French, and now learning Chinese Mandarin (Beginner). I'm so glad I found Pandanese. So far, for me, it's been 100% on point effective. It's a smart system, makes learning effortless and actually fun, and keeps me on track with my learning goals. Yeah, sure, I have to do the work, however, I look forward to every single learning and review opportunity. I love how you can literally see and track your progress as you go which is just so amazing and gives me the boost I need to continue learning. If you want to fast-track your Chinese Mandarin language learning (aka, got no time to waste, or want make the best use of your time), get the Pandanese trial offer, experience it yourself...and you decide ;). Thanks Team Pandanese. I can't wait to see where you go from here. Adding a mobile app maybe? ;)
By Kendall
Have been on Pandanese for about 6 months and have learned thousands of new words. Due to its repetition system, it helps to remember the words. I would recomend Pandanese to everyone who wants to learn Chinese.
By Joey
Can't go wrong with this! It's a great way to review and supplement Chinese study helps a lot with reading practice and even pronunciation. I was looking for a Chinese equivalent of the Wanikani service, and this is perfect :)
By Ethan Moran イ.