Love the Panda
Love the Panda! It is my second one. Bought for our 3 yo granddaughter. I like the tone of the larger ones but this is perfect for her!
By Demetra
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
368 reviews
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Create the most soothing sounds within minutes. Find your stillness with Panda Drum.
Panda Drum (pandadrum.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
368 approved reviews, newest moderated first
Love the Panda! It is my second one. Bought for our 3 yo granddaughter. I like the tone of the larger ones but this is perfect for her!
By Demetra
The best customer service I have ever experienced. In fact at one point I thought it too good to be true and my purchase would never materialize. Customer service was always very quick to respond to my concerns. The Drum arrived one day later than expected but frankly it was probably just a postal lag which is pretty common. My daughter in law LOVES the Drum and so do her girls; looks like a couple more drums may be headed their way to complete their drum band…who knows, maybe I’ll join in too 😊 Very impressed with the Customer Service looking out for my concerns; delivery a day late but not a fault of Panda Drum! Incredible customer service should win some type of award! Hope you can tell how happy we all are with Panda Drum and its Representatives.
By Cheryl Moore happy B.
I ordered two minis. And both children, who are autistic, loved them immediately. I was impressed.
By Kyle C.
My son and grandson are coming to see me in a few days. My grandson is bringing the Pandra Drum, my son is bringing his drum from home. I accompany them with my Tamborin, which I have been playing for 25 years. Soooo, we are excited to see what we come up with. If we can video, I'll send you the link. Blessings your way. I'm sure I'll purchase a Panda Drum soon. andrea adler
By andrea
Bought myself a Panda Drum for my birthday and just love it!! I am definitely not a musician by any stretch, but thoroughly enjoy the sound healing aspect. There was a slight problem with the drum upon arrival, but Jessica was absolutely incredible in making sure everything was just right—wonderful customer service, indeed!
By Kim
Wonderful sound
By Sharon C.
panda drum has contacted me about my review, they took care of the problem in a professional matter happy with the outcome
By Thomas Howard Lacy OR Alysia L.
Response from Panda Drum· Jul 26, 2026
Hi Thomas, You were right to be frustrated, and I'm sorry. For 2 days our responses were slower than the standard we hold ourselves to, and it left you feeling unheard. That should never happen, least of all to someone simply asking for help with a return. The good news: your return was completed and your refund has been fully processed, so everything is resolved on your end. We've also written to you personally. Thank you for your patience with us, Thomas. We're a small team, and every customer genuinely matters here, even when a return is the outcome. We'd welcome you back any time, and either way, we wish you well. Panda Drum Team
Great customer service!
By Victoria W.