the service is excellent and helping a…
the service is excellent and helping a lot to grow our business.
By Royale
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
685 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PandaDoc is an all-in-one tool to create, edit, send, track, and eSign documents quickly and easily. Discover a better way to generate professional-looking and error-free proposals, quotes, and contracts with PandaDoc. Win more deals with unlimited eSignatures, reusable templates, in-app editing, CRM integration, and 24/7 live-human support. The average PandaDoc user creates and sends a document in under 4 minutes and sees a 20% increase in closed rates. Join 50,000+ businesses that automate document workflows, speed up the pipeline, and win more deals with PandaDoc!
PandaDoc (pandadoc.com) has 685 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
685 approved reviews, newest moderated first
the service is excellent and helping a lot to grow our business.
By Royale
I like the many possibilities concerning document-management. Sometimes it is hard to find certain functionality, so the user-interfaace could perhaps be made better.
By Peter
Response from PandaDoc· Jan 24, 2023
Thank you for sharing that feedback. We take improving the user experience seriously. Would you be open to sharing your requests here? https://pandadoc.uservoice.com/forums/926629-ideas-to-improve-pandadoc
pandadoc is easy to use, affordable and does everything I need, including being HIPAA compliant.
By Colleen
Lacks features. I've requested several over the past years. Still nothing
By Ralph
Response from PandaDoc· Jan 24, 2023
We're constantly improving the product, but we can always do better. As a customer we'd love for you to submit your feature requests here: https://pandadoc.uservoice.com/forums/926629-ideas-to-improve-pandadoc I'm also going to have your account manager reach out to you to get your feedback
PandaDoc is a high tech affordable esignature solution that fits best with small business needs. Very user friendly with all the required features .
By Western CPA Professional C.
Had an issue sending my first document to sign. Reached out through the chat option and the live staff person was patient, listened and was able to resolve the issue quickly and professionally.
By Robert J.
Very good in its service, and for us the best signing service in comparison to other firms.
By Koen
CRAP!!!! Was working on a doc for over two hours when it suddenly frozen saying: "oops, unexpected snag". Two hours of work out of the window with no opportunity to recover. Waste of time, effort. Rubbish product!!!!@!!@!
By Suzanne
Response from PandaDoc· Jan 23, 2023
Hello Suzanne, We are sorry to hear about your dissatisfaction with PandaDoc. Please contact us at [email protected]. If possible, please provide your email so that we may contact you.