Integration with HubSpot is great !
Integration with HubSpot is great !
By Joel
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
685 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PandaDoc is an all-in-one tool to create, edit, send, track, and eSign documents quickly and easily. Discover a better way to generate professional-looking and error-free proposals, quotes, and contracts with PandaDoc. Win more deals with unlimited eSignatures, reusable templates, in-app editing, CRM integration, and 24/7 live-human support. The average PandaDoc user creates and sends a document in under 4 minutes and sees a 20% increase in closed rates. Join 50,000+ businesses that automate document workflows, speed up the pipeline, and win more deals with PandaDoc!
PandaDoc (pandadoc.com) has 685 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
685 approved reviews, newest moderated first
Integration with HubSpot is great !
By Joel
Prompt, "talked" me through the steps, easy to use
By Maura
Glitches sometimes and will erase my entire contract. Also need to need to completely close the window to do another contract.
By Viacheslav
For the most part it is relatively functional from a user perspective. I wish there were more support abilities when you have questions.
By Meredith
I was a happy customer for a number of years but when I came to cancel my service (prior to the renewal), they ignored that request and tried to force me to pay for the next 12 months. That ain't happening!! Shonky.
By Graeme
Response from PandaDoc· May 6, 2024
Hi Graeme, I'm sorry to hear you had this experience, I completely understand why you are upset. I've sent a request to get more information regarding the situation. If you'd like you can email me at [email protected] and I'd be happy to get to the bottom of this. Getting in touch with you will help us understand what may have gone wrong here and ensure this doesn't happen in the future.
Easy to use and support is available
By Fren
Very easy to use and reliable.
By customer
Overall, PandaDoc provides a good e-signature experience. It will be even better if following two issues could be solved. One issue is time stamps are in UTC only. Users in different time zones have to calculate equivalent time in their own time zones. The other issue is that during process of creating documents, the uploaded PDF files sometime show wrong characters in certain corner of pages, but signed PDF turns out correct.
By Henry