THIRD HAT I'VE PURCHASED
Third hat I've purchased from Panama Hats Direct. EXCELLENT product. Fine communication. Delivered in less time than promised. Would recommend without reservation.
By William J. B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
493 reviews
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Design your own genuine Panama hat, handcrafted in Ecuador, or choose from our available inventory. Panama Hats Direct has specialized in authentic Panama hats for more than 26 years, with a focus on quality craftsmanship, custom options, and personal customer service.
Panama Hats Direct (panamahatsdirect.com) has 493 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 455 reviews with 5 stars · Clear filters
Third hat I've purchased from Panama Hats Direct. EXCELLENT product. Fine communication. Delivered in less time than promised. Would recommend without reservation.
By William J. B.
Exceptional quality product, great shipping and packaging, an all-round excellent experience
By Adam
I have ordered numerous hats from Panama Hats Direct. They have all arrived as described on their website. Their customer service is excellent in my dealings with them. They exchanged a hat for me after I ordered the wrong size. I would recommend Panama Hats Direct for quality and service. Jeffrey
By Jeffrey
Excellent hat with cool wooden box.
By Roy
Superior product and service.
By Christine
Fino - classic- ya know when ya know... You either know quality or not ...!
By Joni
I have the wide brim gambler ,great sun shade ,very cool in hot sun
By Wenzell
Great on line experience. Highly recommended
By Richard