Great hat
Great hat, fast service
By Terrence
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
493 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Design your own genuine Panama hat, handcrafted in Ecuador, or choose from our available inventory. Panama Hats Direct has specialized in authentic Panama hats for more than 26 years, with a focus on quality craftsmanship, custom options, and personal customer service.
Panama Hats Direct (panamahatsdirect.com) has 493 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 455 reviews with 5 stars · Clear filters
Great hat, fast service
By Terrence
love their hats
By Michael
I love the quality of my hat, and the company's representatives were very cooperative and easy to work with.
By Robert
I have purchased two or three amazing hats from Panama Hats Direct. The quality is unquestionably the best I have seen. Numerous styles with a wide selection of weaves make choosing the "right hat" a breeze. Unparalleled service and all this without me leaving the house-- I mean, come on! This is where you shop for The Straw.
By Doug in A.
Excellent hat.
By Charles
I loved the hat! Stylish in a classic way. Fit and finish was great! Service is fantastic!
By Michael
Good quality, price/quality ratio is perfert. Excellent customer service and response time. I recommend.
By David
All of my dealings with Panama Hats Direct have been a great experience.
By Andrew