I still haven’t received it
I still haven’t received it
By Justin J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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656 reviews
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🌎 Paint By Numbers Leading Brand
Paint with Number (paintwithnumber.com) has 656 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 223 reviews with 1 star · Clear filters
I still haven’t received it
By Justin J.
Still haven’t received my order and was set to be delivered weeks ago
By Catherine A.
Slow delivery. Still waiting for order placed 3 weeks ago.
By Harold L.
Response from Paint with Number· Jun 1, 2022
Hi, I am so sorry about the delivery delay. We use an overseas warehouse dispatching system so it takes 15 days to arrive. Due to covid, many flights were cancelled so the delivery becomes out of our hands. We are going to launch an express delivery option soon at a slight extra cost. We hope to improve our delivery service.
I haven’t even received my package yet and they asked me for a review. I ordered this over 2 weeks ago and says it is still in China.
By Ashley B.
Response from Paint with Number· Jun 1, 2022
Hi, I am so sorry about the delivery delay. We use an overseas warehouse dispatching system so it takes 15 days to arrive. Due to covid, many flights were cancelled so the delivery becomes out of our hands. We are going to launch an express delivery option soon at a slight extra cost. We hope to improve our delivery service.
Communication with the company is poor & I still haven’t received the product. This order was placed on the 22nd of April and it is the 9th of May. They technically still have 2 more day before it’s out of their 14 business day window. But they shipped it Monday the 25th and this whole time it hasn’t moved on the shipping tracker from its location. I will go with another company next time. I could understand if it was still being made and just shipped but they shipped it so long ago.
By Mia
Response from Paint with Number· Jun 1, 2022
Hi, I am so sorry about the delivery delay. We use an overseas warehouse dispatching system so it takes 15 days to arrive. Due to covid, many flights were cancelled so the delivery becomes out of our hands. We are going to launch an express delivery option soon at a slight extra cost. We hope to improve our delivery service.
Taking a very long time to ship and I ordered in time for mothere day
By Vanessa J.
My package got lost in the mail somehow. And this is the worst customer service I’ve ever gotten. Will not be ordering from you again.
By Brianna S.
I never got my order :(
By Dana D.