Paint didn’t match
Paint didn’t match. Put in a ticket and it’s been over a week with absolutely no response. No response to follow up email. I would not use again.
By Joe V.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
480 reviews
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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
Paintscratch, Inc. (paintscratch.com) has 480 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
480 approved reviews, newest moderated first
Paint didn’t match. Put in a ticket and it’s been over a week with absolutely no response. No response to follow up email. I would not use again.
By Joe V.
Very happy with the paint sample good quality work.
By Sal
The primer was good quality. The paint match was a little lighter than the LeMans blue exterior paint, but since it was bought for respraing the engine compartment it worked for me.
By Paul H.
Amazing paint
By Francisco M.
Paint over overpriced for quality. The paint doesn't match the car. Clear coating is useless for protection.
By JACK P.
Finally opened my PaintScratch package that I had received in 2019. Yes, I know that is a while, but didn't need it a the time. Upon opening and unsealing the product, I found that the paint was dry in the tube, the clearcoat tube was dry, and the unopened bottle of acetone was empty as well. I contacted customer service and got a snippity email stating that the product was bought 6 years ago. I mentioned back that there is no expiration date anywhere, but never received a reply. I have other paint pens that are used and over 8 years old and they still work fine. DO NOT BUY !
By Colorado Mountain M.
Got the paint
By John B.
Good product. Would have been 5 star if customer service more user friendly.
By jim L.