Excellent Customer Service
Paintscratch was very quick to add the colors I needed for my motorhome, enabling me to order the three needed colors the next day. Great customer service.
By Diane S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
480 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
Paintscratch, Inc. (paintscratch.com) has 480 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
480 approved reviews, newest moderated first
Paintscratch was very quick to add the colors I needed for my motorhome, enabling me to order the three needed colors the next day. Great customer service.
By Diane S.
It took longer than expected
By Sarah F.
The Piemont Red metallic, you sent me wasn’t even close. I had the manager of a body shop that had me ordered from you use it. it looks like a dork purple against a beautiful sort of metallic burgundy look. I always give great reviews, but I had to tell you the truth.
By customer
Haven't tried it but was worried when the website stated I received my product but I did not. Tried contacting customer support twice (email and phone) but no one ever replied. Received my order 3 weeks after placing it.
By Luis
Received in good time
By Patrick M.
Good match and easy to apply with the pens
By Max F.
Easy to pick paint match.Also pretty quick delivery. Thanks
By Jay G.
Very fast service. Good match to an old paint.
By Carolyn H.