EXCELLENT PRODUCT EXCELLENT SERVICE
Its not very often anymore that you find a company as honest and upfront as Pack mule. eager and willing to help. They build an excellent product.
By Doug
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 540 reviews with 5 stars · Clear filters
Its not very often anymore that you find a company as honest and upfront as Pack mule. eager and willing to help. They build an excellent product.
By Doug
We had a rapid response answering a request for quote and immediate turnaround. Thank you!
By Harry
Have just begun working with this company and so far my experience has been great.
By Linda
Philip with Pack Mule has been very informative and has given us options of equipment that will help us in our production.
By Norm
Philip was very knowledgeable and helpful with our needs. Great products!
By Nick
Great Stock chaser and made really well. Also thanks for the great service. Thanks Philip!!!
By Don
The whole process of renting a Pack Mule went very smoothly.
By Tommy H.
Very supportive of getting the right fit for their product with our application. Could not asks for anything better than what they provided.
By Paul M.