Great service
Great service The staff was very friendly and helpful. They were great to work with.
By George
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
572 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 540 reviews with 5 stars · Clear filters
Great service The staff was very friendly and helpful. They were great to work with.
By George
Great product! Easy to see how they became the industry leader! Pack Mule...the only way to go!
By Kevin
Everyone is always friendly and the service and response time is great. They understand my sense of urgency with my clients. The product speaks for itself.
By John
quick and easy the Stockchaser is the best on the market, I would definitely recommend you guys.
By Tim
Great machine and service
By Ross
I was shown great customer service and I am one highly satisfied customer.
By Tyler
Great Piece of Equipment. Long battery Life Ease of Use Quality Built Tugger Drivers are happy!!!!!
By Slobodan
Fast, knowledgeable, and helpful people. Highly recommend
By Dennis