Great friendly service.
Great friendly service.
By Tom
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 540 reviews with 5 stars · Clear filters
Great friendly service.
By Tom
Excellent customer service. Quick and responsive
By Richard
As in past Orders, everyone was very helpful in getting us the right Parts. They Shipped in a timely manner, excellent. A+++++++
By Fred
EXCELLENT SERVICE
By Gary E.
Very friendly and time efficient! I never have any issues when using Wesley.
By A L.
Andy and Andrew are awesome! They arranged a demo for one of my customers, and Andrew actually delivered the carts himself.
By Missy
initial phone call handled well, and subsequent follow up answered all my quesions
By Thomas
Quick and easy ordering of custom sized pallet jacks.
By Bob