Phillip is great
Phillip is great! Very knowledgeable and was able to answer all my questions. Quick responses!
By Dara
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 540 reviews with 5 stars · Clear filters
Phillip is great! Very knowledgeable and was able to answer all my questions. Quick responses!
By Dara
VERY NICE CARTS!! THANK YOU FOR ALL THE PATIENCE AND HELP IN GETTING THIS PROJECT SUCCESSFULLY COMPLETED!
By Kelli E.
Great product, friendly rep. looks forward to deploying your equipment.
By Rick W.
Easy to work with during the warranty process.
By Josh M.
Very good service. Andy I. was a tremendous help. Def will be our #1 provider..
By Troy
Best product by far.
By Phillip H.
Love your products
By Troy H.
Andy was able to come on site and made an adjustment for us in terms of reverse speed on the unit. The change was quick and effective. The unit itself has met and exceeded expectations.
By Murray