Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
572 reviews
Pack MuleSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 540 reviews with 5 stars · Clear filters
Extremely courteous, and very prompt. Jeff Skelton is one of the few sales persons I've actually had the pleasure of dealing with. He was patient with my requests, and it felt like he took the time to follow up with them. I look forward to working with them in the future hopefully!
By Garret M.
Pack Mule has shown us at Crown Equipment Great Customer Service. We need more companies like them. This is truly a company we will continue to grow our business with.
By Lennie F.
Andrew is a great communicator with a very positive attitude. I look forward to building a strong and long lasting relationship with him and Wesley International.
By Greg S.
very helpful excellent customer service thanks Paul
By Daniel
They helped me find the part that I needed and sent it out quickly.
By Larry S.
These are great trucks
By Todd
Great service
By Barry B.
Seems to be a solid piece of equipment. Knowledgeable Salesman
By Bryan
