Pallet Trailer Purchase
Philip and Francisco were great to work with.
By Scott
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 27 reviews with 4 stars · Clear filters
Philip and Francisco were great to work with.
By Scott
Pleasant greeting, knowledgeable about needed items, good follow up, some parts on backorder.
By Brad Howell F.
No problems or concerns with your service.
By Brent
So far I have been pleased with ordering these parts.
By Gordy
Some troubles in shipment of one product...Loose bolts and unfinshed appearance prevents this from being a 5 star. Company was quick to fix and showed great concern. I will do business again!
By Anthony
It is one of the favorite in the warehouse to pick merchandise.
By Osman
Very good service. Had a small mixup but they took care of it promptly.
By Jason
Lack of Dealers makes it a little hard to work with them but the Pack Mule is a great product and worth a little extra effort to buy.
By Michael