I am not the end user
I am not the end user. I am a salesman for a Raymond dealer. The only issues my customer is having is when pulling their carts and the go around corners the front end tends to slid a little
By Dave B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 27 reviews with 4 stars · Clear filters
I am not the end user. I am a salesman for a Raymond dealer. The only issues my customer is having is when pulling their carts and the go around corners the front end tends to slid a little
By Dave B.
Customers really like your product. I would have given a 5 Star but was shipped after deadline. Was never told there was an issue till the day it was supposed to be shipped causing a little frustration from customer. Other than that seems to be a great product and well supported.
By Wayne M.
Slight delay in delivery but other than that good service.
By Steve
Good quality
By Wes
Very friendly to deal with , my order has been wrong every time I order but still great to deal with !
By Ed R.
Fast on responding to our needs and easy to work with.
By Brantley
Called got price - got an order within an hour. Thanks
By Mike
Great customer service response.
By Gladys