Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
452 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Packlane makes it easy and affordable for small businesses to design and order custom boxes and packaging. Through Packlane's online store, customers can apply their own branding and artwork to various stock packaging styles, get an instant quote, and preview their box designs in full 3D using state of the art browser technology. Customers can place orders in quantities as low as 10 units and see it delivered in 2 weeks.
Packlane (packlane.com) has 452 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
452 approved reviews, newest moderated first
Creating the design for the box was extremely easy. The main complaint I have is price. Similar companies charge $1.50-2.00 less per box but doesn't have the hands on box designer but still price is a huge issue for me and because of that I have reached out to other companies for quotes. The boxes came very secured and the colors and art work was spot on. Very tight fitting but really high quality
By Jon K.
I couldn't imagine an easier design / order process than what Packlane has created. Everything was super easy and arrived when it was supposed to. The final product looks amazing and we're super happy to be able to move from random cardboard boxes to professional, branded boxes.
By Kyle H.
These guys do a great job! They're fast, and accurate with our custom boxes. I would HIGHLY recommend Packlane over any other vendor we have tried in the past!
By NETcinity S.
I ordered boxes for my high end business. They were medium boxed in the color of my business ( blue) with white logo. I am so impressed with the quality of these boxes - they are beautifull, they close well they are just perfect. Shopping was on time as well. Easy to put together. Highly recommend this company to showcase your brand. Not to mention their user interface ( website ) is very easy to use and prides are good. Thanks guys for a great job!!! Customer for life 😀😀😀
By SK
The boxes have made it possible to quickly test our concept at a reasonable price. I'm amazed at the quality of the box, considering the next closest competitor wanted 15x the cost. Thank you so much, Packlane!
By Sara
We recently used Packlane.com to create some custom boxes for our product. We were super excited to see the boxes when they arrived and really happy with the printing and overall quality of the boxes. So much so that we placed another order! Thank you Packlane!
By Lead Graphic D.
Awesome experience and great quality
By Marci
I was looking around for nice mailing boxes for my product. I had been in communications with another company...describing how I would use it, the size I wanted etc...Their prices were ridiculous for someone who's trying to launch and brand their small home based business, so when I come across Packlane I was very please with what they offered and the pricing. It was an added bonus that I could see, right then and there, how my product would look with their 3D image design. I absolutely love my purchase and would recommend them to anyone in search of the service they provide.
By Tracey M.
