Took 2 weeks to arrive
Took 2 weeks to arrive. Sat in fulfillment for 5 days. Did not even ship untill one week later. Totaly unacceptable.
By Dave
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
777 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Billiard supplies such as pool cues, pool balls, pool cue cases, dart boards, and 1000s of other billiards and dart supply equipment can all be found at Ozone Billiards.
Ozone Billiards (ozonebilliards.com) has 777 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
777 approved reviews, newest moderated first
Took 2 weeks to arrive. Sat in fulfillment for 5 days. Did not even ship untill one week later. Totaly unacceptable.
By Dave
I received my order the pool case came broken but the cue stick was fine better packaging would solve this only 3 stars because I spent nearly 300 dallors and received broken product
By Mark
Excellent service and customer care, would refer friends to them personally and with great confidence that they would be taken care of with the upmost respect and courtesy!!
By Tony G.
Products are good. Table brush is shedding a lot of nylon bristles and the delivery box was slightly crushed. Other than that it was just as I would’ve hoped. Thanks
By Kyle M.
Great product, and it shipped within 10 days, even though the website said it could take much longer.
By Anne G.
It was a great purchase and fit perfectly
By Kevin
Love the case so far. Very nice quality and the embroidery is very nice.
By Lisa P.
Always great service.
By Eric A.