Awesome service and immediate customer help
Happy with everything I got and the customer service is top notch
By Stoney D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
777 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Billiard supplies such as pool cues, pool balls, pool cue cases, dart boards, and 1000s of other billiards and dart supply equipment can all be found at Ozone Billiards.
Ozone Billiards (ozonebilliards.com) has 777 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
777 approved reviews, newest moderated first
Happy with everything I got and the customer service is top notch
By Stoney D.
Good company
By Steven
Overall good experience. The cues are nice, pricing was good, and the delivery came when it was supposed to. One small thing, I had the cues engraved with my son’s names. There is also a number at the bottom of the cue, which was not aligned with the engraving on one of the cues. It’s a small thing, but one of those things that makes it just a little less than perfect.
By Adam M.
Everything was great. He loved the case and the ordering process was so easy
By Michelle L.
The order was fast and easy. Love the sales that are on the Website. The only complaint is the set of balls I just bought already have Nick's and cuts in the from just me playing. No balls have been dropped off the table. They just got damaged by regular playing. That was disappointing considering that I had the old set for 28 years.
By Dee D.
The 30" cues came on time and as advertised. We can now take shots on the rail without hitting the wall in our 100 year old basement!
By Mr James K.
Second great experience with Ozone Billiards. No issues at all. Fast shipping!
By Jordan
I purchased pool balls with a personalized logo and when we received our order, we couldn't have been happier. I gave 4 stars only because I am worried that once they are played with the logo will come off. Other than that, we are very pleased with the outcome. Thank you.
By Natalie