Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
228 reviews
OzarkeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ozarke is a leading home decor company based in Houston, Texas. Founded with a passion for design and a commitment to quality, Ozarke offers a wide range of unique and stylish home decor products that are both functional and beautiful. From elegant lighting fixtures and cozy throws to modern furniture and chic wall art, Ozarke's products are designed to help customers create the home of their dreams. With a focus on sustainable materials and ethical manufacturing practices, Ozarke is dedicated to making a positive impact on the world and creating a more beautiful and sustainable future for all. Whether you're looking to update a single room or transform your entire home, Ozarke has the products and expertise you need to create a space that's both comfortable and stylish.
Ozarke (ozarke.com) has 228 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 175 reviews with 5 stars · Clear filters
Jorge, the manager, made the "service" in customer service right. We spoke live, he listened to my problem, and came up with a solution that worked for me and the company. It's not important to get everything right the first time, but it is essential to get it right if you can.
By Karen
I ordered the Ozarke Zen Floor Lamp, and upon arrival could not construct the lamp due to a manufacturing defect. One of the holes in the legs was not adequately drilled, so the bolt could not catch the base’s thread. I contacted support with images of the problem. They immediately opened a return ticket, and shipped out a replacement lamp within 24 hours. I was very pleased with the replacement lamp and the speedy customer service!
By Giovanna
Quality product that exceeds our expectations! Processing and shipping was prompt and on time. All around great product and great experience.
By Jeremy W.
We received a gift that was the incorrect product and Moe walked us through exactly how to make an exchange, including how to locate the correct product. Great customer service and love the product we received!
By Kate M.
Great product with impressive quality. Minor issue with customer service, but it was addressed promptly and resolution that suited me. Would buy again from this company! Only company that was able to get me a light that I was looking for. That says a lot how impressive Ozarke is.
By Gunner
I purchased a dimmer switch from Ozark and it is absolutely beautiful. The company was incredibly responsive to me, even reaching out to tell me personal ally it was on its way.
By Sheila B.
I recently purchased the Lotus Table Lamp in gold from Ozarké, and it’s even better in person. The design is modern but still feels warm and inviting — it fits beautifully into my living room and adds the perfect touch of light for cozy evenings. The build quality feels solid, the finish is stunning, and the glow is soft without being too dim. It’s quickly become one of my favorite decor pieces because it blends style and function effortlessly. Highly recommend for anyone who wants an elegant lamp that elevates their space.
By Brianna S.
Love the design of the Zen Floor Lamp. Although the lamp was slightly damaged in transit (still very usable) Ozarke offered a very acceptable solution with a gift card I'll be using for a future purchase.
By Christopher
