Oxygen Concentrator StoreReviews of oxygenconcentratorstore.com

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Thank you! Bret Bennett was knowledgeable, didn't pressure me to get a higher priced concentrator. This was very appreciated as I am on a fixed income! I got my concentrator within a day once my Doctor sent the script in! I am pleased that the concentrator is whisper quite! Bret Bennett

Speedy and friendly service, Thanks.

Everything has gone smoothly except for a letter I got. After contacting the Service Dept. & starting the process to return my machine for service I got a letter saying it hadn’t been returned and if they didn’t receive it within the next 5 days they would cancel the service order. I live in a suburb of Columbus, Ohio and we had a horrendous snow storm with 9” of snow 2 days after I got paperwork to return it? I couldn’t even get out of my development until the 5 th day after the storm??!! In winter months they need to check on the weather before threatening to cancel everything which would mean I’d have to start the whole process all over again. I sent it the 6th day after the storm & sent an e-mail advising them it was on the way. A phone call to see what the hold up was would have been much more customer friendly, I DIDN’T need to be threatened with cancellation under the circumstances.

Your website did not show the pricing for portable oxygen concentrators unless a name, e-mail, or phone number was provided. I called the 877 number and spoke to a customer service representative that explained there was no place on the website that would show the pricing and all the information involved with the unit. Having shopped on many other sites that provided a complete price and review of what they offered, I decided that I would not proceed any further with a company that would not provide this information upfront and I hung up. A few minutes later I received a voicemail from Nick Vannatta who had utilized my caller ID to regain contact with me. Nick was helpful, courteous, and professional. Nick offered to e-mail me all the information that was not available on the website and walked me through all the features and service information about the unit I was interested in. I have to say, due to Nick Vannatta taking that extra step and creating a trustworthy relationship I ordered and purchased the oxygen unit from your company....Well no, actually, I ordered and purchased the unit from Nick Vannatta.

Have concentrator on charge now. I expect it will work as planned.

Excellent customer service I’m very quick shipping.

Always helpful when call and quick delivery