Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
I ordered replacement parts for my concentrator and they came very quickly. No problems at all. Very easy to deal with!
By Susan M.
Response from Oxygen Concentrator Store· Jun 1, 2022
It's great to hear those words! Please let us know if we can do anything else.
Nick helped us out of a difficult situation. The concentrator works well, easy to understand. Thank you, Rudy Wickstrom
By Wickstrom, R.
Response from Oxygen Concentrator Store· Jun 1, 2022
It's great to hear those words! Please let us know if we can do anything else.
The agent I dealt with was excellent and the product is very good. The reason I didn't give it a 5 star rating was that I bought the Eclipse 5 without it being pointed out that the battery life table given is good only if your breath rate is 12 breaths per minute (BPM). The average persons breath rate is 12-20 BPM. I have a lung problem and breath closer to 20-24 BPM, so the battery life for me is only about half of what the table says: at a pulse rate setting of 8, the factory table says the battery life should be 2 hours, but I am only getting about 1 hour.
By Robertson, F.
Response from Oxygen Concentrator Store· Jun 1, 2022
Thanks for your valuable feedback, Forrest. Please let us know if there's anything else we can do.
Everything went smooth from the beginning all the way to the end
By Miranda, W.
Response from Oxygen Concentrator Store· Jun 1, 2022
It's great to hear those words! Please let us know if we can do anything else.
The purchase of our concentrator was seemless. We knew what type of concentrator we needed, the person I spoke with agreed with me that the concentrator was the only one that could put out 3 liters of oxygen continuous. The transaction only took a few minutes and we received our brand new concentrator within 5 days from the call. I checked on this company at the BBB.org and they had very little complaints and after reading them they were not significant. I recommend if you want the best, this company is it.
By Harle, S.
Response from Oxygen Concentrator Store· Jun 1, 2022
We are incredibly grateful that you took the time out to leave us this review. We value our customer satisfaction as a top priority, and we are committed to our customers. Please let us know if we can do anything else, Suzanne.
Nick V is an excellent sales and support contact. My only small gripe is paying $15 for shipping and handling a new carry case for my concentrator. Really?
By M M.
Response from Oxygen Concentrator Store· Jun 1, 2022
Thanks for your valuable feedback, M.
Quick service, I ordered concentrator on Sunday and received it on Thursday. Have been using it every night since I received it. I only wish I had discussed used concentrators with the salesman, Brett, that I spoke with. But I am happy with what I received.
By Dianne
Response from Oxygen Concentrator Store· Jun 1, 2022
Hi Dianne, thanks for the valuable positive review. We strive to provide the best customer experience and would like to know more about how we missed the 5-star performance. Please let us know if we can do anything else.
said it was suppose to be overnighted - and it wasn't . Staff was nice and helped as much as they could .
By MICHAEL S.
Response from Oxygen Concentrator Store· Jun 1, 2022
Hi Michael, thanks for taking the time to review us. We constantly work with our shipping partner to provide exceptional customer service. I'm sorry that it didn't meet your expectations. I'll share the information with the shipping team to prevent this situation in the future.
