Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
James Gonzalez is who I have spoken to. He is very friendly, efficient and helpful.
By Smith, K.
Response from Oxygen Concentrator Store· Aug 10, 2022
It's great to hear those words! Please let us know if we can do anything else.
3 days after purchasing a Portable Unit I was still having problems with the unit Constantly Beeping. I was told to make sure I breath thru my nose! I called the Rep and expressed the problem to him in a message. He never called me back!!! I eventually found out that the tube was the problem because it had a severe crimp in it. Changed the tube and all was well after that. Don't appreciate doing business with a company that ignores their Clients concerns and problems!
By Mel
Response from Oxygen Concentrator Store· Aug 6, 2022
Hello Mel, thank you for giving us constructive feedback. We believe in providing 100% customer satisfaction. We're sorry for your experience. The notes in your file say that you had a 'no breath' alarm, the rep helped solved it and you were satisfied. Our customer service team is there for you and would be happy to speak with you at (877) 303-9289. The phone number is provided on the sticker on the unit as well.
Nasal cannulas arrived a day early. Great quality!
By Schuster, M.
Response from Oxygen Concentrator Store· Aug 10, 2022
Thanks for your feedback, Michael. Please let us know if we can do anything else.
Your team of Courtney, Tammy, Chris and especially Ty Neate, were extraordinarily helpful in my purchase of a portable concentrator. Great listeners and no B.S. A model sales approach in my mind. Well done.
By Kent, J.
Response from Oxygen Concentrator Store· Aug 10, 2022
Thanks for the wonderful review, Jonathan. We're glad that you enjoyed our service. Please let us know if we can do anything else.
It's Friday mid-morning and I'm getting ready to go for a walk. I start my oxygen concentrator and it makes a terrible noise and won't produce oxygen. With a very busy week away from home facing me.... this was the worst time for my concentrator to break down. I goggled oxygen concentrators near by me online and was lucky when I found "The Oxygen Concentrator Store". They had a recertified Inogen G5 portable they could get me on Sat. By this time it was Friday afternoon .... everything went smoothly until the need for a current copy of my prescription, which of course, I didn't have. Ty Neate worked with me and went beyond my expectations when he called and worked with my pulmonologist's office to secure what we needed. No small feat for a Friday afternoon. The concentrator showed up on Sat as scheduled and I'm almost through my busy week without any oxygen issues. Thank you Ty!!!! and Thanks to the Oxygen Concentrator Store.
By Wannetta M.
Response from Oxygen Concentrator Store· Aug 10, 2022
We are incredibly grateful that you took the time out to leave us this review. We value our customer satisfaction as a top priority, and we are committed to our customers. Please let us know if we can do anything else, Wannetta.
I still do not have my REPLACEMENT "pillars" 2weeks after ordering. Your employee Vannatta did a good job getting me replacement part but WHERE ARE THE PILLARS (evidently) from another department???? Absolutely no follow up from replacement parts people. ADVISE. If pillars have not yet shipped you need to ship them overnight PREPAID. Ken Mears
By Mears, K.
Response from Oxygen Concentrator Store· Aug 6, 2022
Hello Kenneth, thanks for taking the time to inform us about the issue. I'm sorry that you didn’t receive the quality experience we are known for. We strive to provide an effortless customer experience and would take this opportunity to investigate the issue further. Earlier, we tried to reach out to you a couple of times to get the required information to process the shipment. After talking with you, we have sent the item via expedited shipment. You may reach us at (877) 303-9289 for any questions.
GREAT SERVICE AND PRODUCT! GREAT FOLLOW UP
By Bernsen, M.
Response from Oxygen Concentrator Store· Aug 10, 2022
It's great to hear those words! Please let us know if we can do anything else.
Good experience, Nick was very Professional and helpful.
By Deckert, F.
Response from Oxygen Concentrator Store· Aug 10, 2022
It's great to hear those words! Please let us know if we can do anything else.
