Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
Good customer service
By Taylor, I.
Response from Oxygen Concentrator Store· Sep 25, 2023
Thank you for your feedback! We strive to provide top-notch customer service, and we're delighted to hear that we met your expectations. Please don't hesitate to reach out if you need anything else in the future. Safe and healthy wishes!
Chris made our rather emergency need for a battery operated concentrator so easy! He found us exactly what we needed in a refurbished, inspected machine and sent it to us overnight!! We went to a wedding in Texas from upstate NY so the heat index played havoc with my husband’s breathing. Chris to the rescue! Having the portable machine made such a huge difference! Our thanks to him and this company for saving our trip!!
By Ruth L.
Response from Oxygen Concentrator Store· Sep 11, 2023
Thank you for taking the time to share your positive experience! We're delighted to hear that Chris was able to assist you during your emergency and ensure that you had the right equipment for your trip. At the Oxygen Concentrator Store, we prioritize our customers' needs and are committed to providing top-notch service. We hope your husband felt comfortable and enjoyed the wedding. Thanks for choosing us, and we're here for you whenever you need us! Safe travels!
We received our concentrater still trying to figure it out but I believe it will be fine thanks again for the quick response.
By Lori B.
Response from Oxygen Concentrator Store· Sep 11, 2023
Thank you for your feedback. We're glad to hear that your concentrator arrived promptly. If you have any questions or need assistance with understanding its functionalities, please don't hesitate to reach out at (877) 303-9289. Our team is here to help. We hope it serves you well, and thank you for choosing us!
Competent and informed employee Nick Vannatta was extremely helpful and I had a great experience that ended in an easy purchase.
By Susan
Response from Oxygen Concentrator Store· Sep 11, 2023
Thank you for sharing your positive feedback. We're delighted to hear that Nick provided you with such excellent service. Our team strives to make every customer's experience seamless and enjoyable. We appreciate your business and hope you enjoy your purchase. If you have any further questions or needs, please don't hesitate to reach out!
It was my lucky day when oxygen specialist, Mars Batton, responded to a query sent to the Oxygen Concentrator Store regarding a portable oxygen concentrator listed on the website. He introduced himself, listened to a summary of my husband’s health conditions, why I thought the POC was suitable to our situation, how we planned to use it, and size and weight parameters with regard to lifting it in and out of a vehicle. He asked several pertinent questions during our conversation and based on information I had given him he recommended 2 POC’s that met my requirements. He promptly sent detailed information, including a side by side comparison of the POC’s for my consideration. I got on the internet to read ratings, reviews, blog comments posted by persons actually using them, pros & cons, etc. This additional information confirmed my decision to purchase the POC initially under consideration. I contacted Mars to place my order. He was totally upfront on pricing, optional add-ons, warranty info, return policy, pay options and prescription requirements. My order was shipped as soon as the prescription was received and arrived in perfect condition. It was easy to assemble, passed the initial performance test, and is working as expected during real time usage. Mars is a well-informed professional oxygen specialist, friendly and truly easy to work with. He is also empathetic and has a sincere desire to help customers caught up in difficult health situations. MARS BATTON…He’s the person I highly recommend you contact if you need to consult an oxygen specialist.
By Denny, S.
Response from Oxygen Concentrator Store· Sep 11, 2023
Thank you so much for taking the time to share your experience with Mars Batton and our team at the Oxygen Concentrator Store. We're thrilled to hear that Mars was able to guide you through the process, ensuring you found the perfect POC for your husband's needs. It's essential for us to have knowledgeable and compassionate team members who understand our customers' unique situations. We're proud to have Mars as a part of our team, and your kind words will undoubtedly motivate him and our entire team to continue delivering top-notch service. Please remember that we're here to support you if you have any further questions or needs related to your purchase. We appreciate your trust in us, and we wish your husband good health and comfort with his new POC!
Speedy delivery.
By Berton, P.
Response from Oxygen Concentrator Store· Sep 11, 2023
Thank you for your feedback! We're thrilled to hear that your delivery was prompt. At the Oxygen Concentrator Store, we strive to ensure our customers receive their orders as quickly as possible. We appreciate your 5-star rating and hope to serve you again in the future!
Chris, has been very knowledgeable regarding your products. He has kept in touch with me about any questions I might have.
By Pete P.
Response from Oxygen Concentrator Store· Sep 11, 2023
Thank you for sharing your experience with Chris Hollis. We're thrilled to hear that he provided you with knowledgeable guidance and has been keeping in touch to assist further. At the Oxygen Concentrator Store, we pride ourselves on our dedicated team members like Chris, who go above and beyond to ensure our customers are well-informed and satisfied. We're here to help anytime you have questions or needs. Thanks for choosing us!
Price and sales representative expertise of concentrators and explanation to all my questions. (David and Micheal)
By Rocci, A.
Response from Oxygen Concentrator Store· Sep 11, 2023
Thank you for taking the time to share your feedback. We're thrilled to hear that David and Michael provided you with detailed explanations and expert guidance on our concentrators. At the Oxygen Concentrator Store, ensuring total satisfaction through our dedicated team and competitive prices is our top priority. We appreciate your trust in us, and we're always here to assist you with any future questions or needs. Thanks for choosing us!
