Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
I placed an order for a battery for my to go oxygen and it was delivered quickly
By Blackburn, C.
Response from Oxygen Concentrator Store· Nov 20, 2023
We're glad to hear that your order for a battery was delivered quickly. If you have any more needs or questions in the future, don't hesitate to reach out. We're here to assist you with your oxygen-related needs. Thank you for choosing us!
quick and right.
By Pedro
Response from Oxygen Concentrator Store· Nov 20, 2023
Thank you for sharing your positive experience. We're pleased to hear that your order was processed quickly and accurately. If you have any more needs or questions in the future, feel free to reach out. We're here to assist you.
Salesman was nice enough, but no follow through. Had issues with delivery, notified salesman with new address. He replied stating concern and new address was forwarded to another department. I contacted UPS 24 hours later and no address change was given to them. So myself and a friend drove the 40 miles to pick up the concentrator. I am already on supplemental oxygen and getting places can be difficult. Since the purchase I haven't heard from anyone. I even left a voice message to salesman regarding the smell coming from the new unit. Again no call or text. Fortunately the odor dissipated and I chalked it up to it being a new unit. When I purchased my Inogen I had multiple follow-up calls to make sure the machine arrived, any problems with it, and if I had any questions. Somewhat disappointed in your lack of follow through. Good thing the concentrator works well.
By Lauren B.
Response from Oxygen Concentrator Store· Nov 15, 2023
Thank you for sharing your experience, Lauren. We apologize for the difficulties you encountered with the delivery and the lack of follow-up from our team. Your feedback highlights significant areas where we need to improve, particularly in communication and ensuring customer concerns are addressed promptly and effectively. We are glad to hear that the issue with the odor from the new unit resolved itself, but we understand that the overall experience fell short of your expectations. This is not the standard of service we aim to provide. We are committed to improving our processes and customer service, based on the insights we receive from experiences like yours. We appreciate your patience and understanding, and we're pleased to know that the concentrator is functioning well for you. If you have any further concerns or need assistance, please don't hesitate to reach out to us. We would like to ensure that any outstanding issues are resolved to your satisfaction.
Mary explained the system and shipped as stated. Excellent company to work with
By Anna H.
Response from Oxygen Concentrator Store· Nov 20, 2023
We're delighted to hear that Meri provided you with excellent service and that you found our company to be a great one to work with. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing us!
Chris was great through out the process. From explaining every detail and understanding the requirements he made sure that we had everything what we needed. Thanks Chris.
By Baweja, T.
Response from Oxygen Concentrator Store· Nov 20, 2023
It's wonderful to hear that Chris provided you with excellent service and ensured you had everything you needed. If you have any more questions or require further assistance in the future, feel free to reach out. Thank you for choosing us, and we appreciate your feedback!
Knowledgeable staff and quick delivery
By Ray
Response from Oxygen Concentrator Store· Nov 20, 2023
I'm glad to hear that you had a good experience with our knowledgeable staff and fast delivery. If you ever need assistance or have any questions in the future, don't hesitate to reach out. Thank you for choosing us!
Chris was so professional and knowledgeable in how to take care of my oxygen needs. Thank you Chris
By Garner, K.
Response from Oxygen Concentrator Store· Nov 20, 2023
You're welcome! I'm glad to hear that Chris provided you with professional and knowledgeable assistance for your oxygen needs. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Thank you for choosing us!
Helpful sales person helped a lot. Filled my needs as requested.
By Kay K.
Response from Oxygen Concentrator Store· Nov 20, 2023
I'm delighted to hear that you had a helpful salesperson (David) who assisted you in meeting your needs. If you ever require further assistance or have more questions in the future, please don't hesitate to reach out. Thank you for choosing us!
