Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
We are please with our purchase.
By Mann, B.
Response from Oxygen Concentrator Store· Feb 5, 2024
We're delighted to hear that you are pleased with your purchase, Bill. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to help!
From initial phone contact until I received my concentrator back from repair, all staff were far and above in their attentativeness to my needs and circumstances. I was connected to the technician who clearly explained how to find an error and then told me what was wrong and assisted in getting a mailing label so I could ship the unit. The repair was fast and I was immediately notified. However, when we tested it to pick it up the receptionist and technician noted thst the unit still wasn't working. Knowing I had driven 4 hours, the asked if I would be ok with a swap for a newer used unit. I am now back up and feeling better. Compared with competitors, this company is far and above experts in customer service and product knowledge.
By Orgaard, J.
Response from Oxygen Concentrator Store· Feb 5, 2024
We appreciate your feedback, Jennifer. It's great to hear that our team provided attentive and helpful service throughout your experience, going above and beyond to ensure you had a working unit. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Your satisfaction is important to us!
Timely delivery. Correct items. 2nd order. I need to return an item that I ordered by mistake. Hopefully that goes well. Cjo
By Carolyn W.
Response from Oxygen Concentrator Store· Feb 5, 2024
We appreciate your continued business and are pleased to hear that your second order was delivered timely and with the correct items. If you need to return an item that was ordered by mistake, we assure you that return process will go smoothly. If you encounter any issues or have any questions during the return process, please don't hesitate to reach out to our customer service team for assistance. We're here to help ensure a positive experience for you. Thank you for choosing our services!
People were great to work with.
By Sexton, J.
Response from Oxygen Concentrator Store· Feb 5, 2024
Thank you for your positive feedback, James. We value your business and look forward to serving you again.
Fast friendly service
By Read, H.
Response from Oxygen Concentrator Store· Feb 5, 2024
Thank you for your positive feedback about our fast and friendly service. We're delighted to hear that you had a good experience with us. If you have any more questions or need assistance with anything else in the future, please don't hesitate to reach out. We're here to help!
My new concentrator did not work. I was excited to begin using the GS4. However it would not work and I will need to wait for a replacement.
By Robin M.
Response from Oxygen Concentrator Store· Feb 5, 2024
We're really sorry to hear about the trouble with your new G4 concentrator, Robin. It's disappointing to hear it didn't work right out of the box. We understand how frustrating delays can be, especially with something as important as a concentrator. We're committed to getting a replacement to you as quickly as possible. Thank you for your patience and understanding during this process.
David was very helpful with my decision. I own another simply go and liked the constant flow. But it was tired. Yes, it’s expensive, but ya get what ya pay for. Phillips is the best product.
By Edelberg, D.
Response from Oxygen Concentrator Store· Feb 5, 2024
We appreciate your feedback, Donald! It's great to hear that David was able to assist you in making an informed decision about your oxygen concentrator. Quality and reliability are important factors when it comes to healthcare equipment, and we're glad you're satisfied with the Phillips Simply Go. If you ever have more questions or need further assistance in the future, don't hesitate to reach out. Your well-being is our priority, and we're here to help. Thank you for choosing us!
A very knowledgeable and helpful sales person. He made the process very simple.
By Jim
Response from Oxygen Concentrator Store· Feb 5, 2024
Thank you for sharing your experience, Jim! We're pleased to hear that you had a positive interaction with our knowledgeable and helpful salesperson. Making the process simple and easy for our customers is one of our priorities. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help, and we appreciate your business!
