Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
It was great
By Wells, W.
Response from Oxygen Concentrator Store· Feb 27, 2024
We're thrilled to hear that you had a great experience, Warren! Thank you for your positive feedback and for choosing our service. If you ever need assistance in the future, don't hesitate to reach out.
Machine is only 6 months old and already on the blink. I wouldn't have minded so much but they made me pay $60 shipping to send it to them for repair, and although they led me to believe that the UPS Store would pack it for shipping for free, I had to spend another $12 for a box I could have gotten elsewhere for free and pack up the machine myself.
By Jackson, M.
Response from Oxygen Concentrator Store· Feb 26, 2024
We're truly sorry to hear about the issues you've encountered with your machine, Michelle, especially given its recent purchase. It's disappointing to learn about the unexpected costs and the inconvenience you faced with shipping for repairs. We aim for a seamless and transparent process for our customers, and it seems we fell short in this instance. Your feedback is invaluable, and we'll address these concerns internally to prevent similar situations in the future. If there's anything more we can do to support you or address your concerns, please don't hesitate to contact us.
Drew was so helpful! I called hoping to ask some questions about a concentrator for my mother. After answering some questions, Drew guided me through the different kinds and their pros and cons without being a pushy salesman. The one we ended up buying works great for what she needed. Thanks, again, Drew. Couldn't have done it without your help.
By Deby B.
Response from Oxygen Concentrator Store· Feb 27, 2024
Thank you for sharing your experience, Deby! We're delighted to hear that Drew provided you with helpful guidance and that the concentrator you chose works well for your mother's needs. We'll make sure to pass along your kind words to Drew. If you ever need assistance in the future, feel free to reach out.
I spoke with Deborah and she was very helpful with information on the portable Caire. She helped me figure out what I needed was great! We purchased a battery and backpack and both work well.
By Julie
Response from Oxygen Concentrator Store· Feb 27, 2024
Thank you for sharing your experience, Julie! We're glad to hear that Deborah provided you with helpful information and assistance in selecting the right portable Caire products for your needs. It's great to know that both the battery and backpack are working well for you. If you have any further questions or need assistance in the future, don't hesitate to reach out.
Excellent service start to finish!
By Loos, L.
Response from Oxygen Concentrator Store· Feb 27, 2024
Thank you for your feedback, Lorna! We're delighted to hear that you had an excellent experience with our service from start to finish. If you ever need assistance in the future, please don't hesitate to reach out.
I had a very good experience, Nick Vannatta was very helpful. Was not happy about the cost of a single battery. I think $390.00 was way to much, that's a $65.00 increase since the last battery I bought from. I'm disabled and on a fixed income, so it was hard for me to pay that much but I needed a new battery.
By Anderson, Z.
Response from Oxygen Concentrator Store· Feb 27, 2024
Thank you for sharing your experience, Zena. We're glad to hear that Nick provided helpful assistance. We understand your concerns about the cost of the battery, and we apologize for any inconvenience. We continually review our pricing to ensure it reflects the value of our products and services. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
The salesperson was very courteous and helpful. The speed of delivery was impressive. Follow-up is great.
By Wiegert, R.
Response from Oxygen Concentrator Store· Feb 27, 2024
Thank you for your kind words, Raymond. We're thrilled to hear that you had a positive experience with our salesperson and that you were impressed with the speed of delivery. Providing excellent service and timely delivery is always our priority, and we're glad to hear that we met your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out.
I worked with Jake who made the whole process from choosing the best concentrator for my needs, to walking out the door with it, really smooth and lightning fast. I'm very happy with the OxyHome product as well.
By Strader, T.
Response from Oxygen Concentrator Store· Feb 27, 2024
We're delighted to hear that Jake provided you with a smooth and efficient experience, Theresa. Ensuring that our customers find the best concentrator for their needs is always our goal, and we're glad that Jake could assist you with that. It's also great to hear that you're satisfied with the OxyHome. If you have any further questions or need assistance in the future, feel free to reach out.
