Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
Great support and customer service
By Jennings, G.
Response from Oxygen Concentrator Store· Jun 17, 2024
Thank you for your feedback, Gayle! We're pleased to hear that you received great support and customer service. If you need any further assistance, feel free to reach out.
You have not called me back to confirm repair nor confirmed shipment back
By Hill, S.
Response from Oxygen Concentrator Store· Jun 13, 2024
Thank you for your feedback, Steve. We apologize for the lack of follow-up regarding your repair and shipment confirmation. We understand how important timely communication is. Someone from our customer service team will reach out to you, and we will prioritize resolving this issue for you. We appreciate your patience and are committed to ensuring you receive the necessary updates and support.
Amazing experience working with Nick. Very knowledgeable and a great communicator. Nick was also very responsive with replying to emails.
By RANDY I.
Response from Oxygen Concentrator Store· Jun 17, 2024
Thank you for your feedback, Randy! We're thrilled to hear that you had an amazing experience working with Nick and that he provided knowledgeable and responsive service. If you need any further assistance, feel free to reach out.
Working with Nick was a real pleasure. He was helpful without being pushy. He was able to answer all questions without hesitation. It you are on the fence about this company, go for it. They have your back.
By Brown, B.
Response from Oxygen Concentrator Store· Jul 1, 2024
Thank you for your feedback, Betty! We're delighted to hear that working with Nick was a pleasure and that he provided helpful, knowledgeable, and non-pushy service. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out.
David Murphy was able to answer all of my questions and help me make a decision concerning which oxygenator would best suit my needs. It was a very easy process to scan my prescription to him and make the payment and then it arrived sooner than promised. It is quieter and lighter than my previous oxygenator and I feel like I am getting better quality sleep using this machine. The nasal canula sent with this device is also much more comfortable than the ones I have use in the past. Thank you for your help! I am pleased with my purchase!
By Counts, M.
Response from Oxygen Concentrator Store· Jul 1, 2024
Thank you for your feedback, Marie! We're thrilled to hear that David Murphy provided great service and helped you choose the oxygenator that best suits your needs. We're glad the process was easy and that the equipment arrived sooner than expected. It's wonderful to know that you're experiencing better quality sleep and comfort with your new machine and nasal cannula. If you need any further assistance, feel free to reach out.
Very good customer service. Try to troubleshoot the issue. Didn't work, so needed to be sent in. Sent a shipping label ASAP. Prompt turn around. Great job!
By NULL
Response from Oxygen Concentrator Store· Jul 1, 2024
Thank you for your feedback! We're glad to hear that you had a positive experience with our customer service and that we were able to assist you promptly with troubleshooting and sending in your equipment. If you need any further assistance, feel free to reach out.
Great knowledge of product, quick response to questions, and friendly professional service.
By Skiver, I.
Response from Oxygen Concentrator Store· Jul 1, 2024
Thank you for your feedback, Iris! We're pleased to hear that you experienced great knowledge of our product, quick responses to your questions, and friendly professional service. If you need any further assistance, feel free to reach out.
He explained what I could get done with my warranty that didn’t work and I needed a unit so I think Mary was the one to help me get a fresh one
By Johnson, M.
Response from Oxygen Concentrator Store· Jul 1, 2024
Thank you for your feedback, Matt! We're glad to hear that Mary was able to assist you in getting a new unit and explain your warranty options. If you need any further assistance, feel free to reach out.
