Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
easy, helpful representative
By Pamela W.
Response from Oxygen Concentrator Store· Jul 24, 2024
Thank you for your feedback, Pamela! We're glad to hear that you had a fast, easy experience with the help of our representative. If you need any further assistance, feel free to reach out.
My agent was quick, answered all my questions and the product arrived fast
By Clement, S.
Response from Oxygen Concentrator Store· Jul 24, 2024
Thank you for your feedback, Shawn! We're glad to hear that your agent was quick, answered all your questions, and that the product arrived fast. If you need any further assistance, feel free to reach out.
Great company to work with
By Merla H.
Response from Oxygen Concentrator Store· Jul 24, 2024
Thank you so much for the positive feedback, Merla! We're thrilled to hear you had a great experience working with us. If there's anything more we can do for you, please don't hesitate to reach out. Your satisfaction is our top priority!
The sales representative was very helpful and called my mother's doctor several times to get the information we needed. She was in touch with me via email and phone to get the job done.
By M S.
Response from Oxygen Concentrator Store· Jul 24, 2024
Thank you, M Suzie, for your kind words! We're delighted to hear that our sales representative was able to assist you effectively and keep you updated throughout the process. Providing excellent customer service is our top priority, and it’s wonderful to know we met your expectations. If you need anything further, feel free to reach out!
Sean Lowe did a great and profesional job
By Grunof, R.
Response from Oxygen Concentrator Store· Jul 24, 2024
Thank you, Ralph! We’re thrilled to hear that Sean provided you with a great and professional experience. We’ll make sure to pass along your kind words to him. If you have any more feedback or need further assistance, don’t hesitate to let us know!
Delivery was quick and easy peasy.
By Searle, H.
Response from Oxygen Concentrator Store· Jul 24, 2024
Thank you for the great feedback, Howard! We're glad to hear that the delivery process was quick and hassle-free for you. If you need any further assistance or have more feedback, feel free to reach out. We appreciate your support!
I need to update my review. I bought a portable oxygen concentrator and many accessories from this company and was singing its praises UNTIL I bought 2 batteries from them 2 weeks ago. They were very expensive. I never received the batteries. I called the carrier and was advised that the shipper requested the batteries to be sent back to them. So now they have my money AND the batteries!!! This is a Healthcare issue for heaven's sake!!!! I am not happy. I want my money back!!!! Still waiting.......they are not even answering me and are giving me false information! Buyer Beware! Think twice about shopping here! This company did not and does not want to return my money which is why I initiated a charge back. They requested the batteries to be returned to them via UPS and now it is between the Oxygen Concentrator Store and UPS. I am being consistently put off by the Oxygen Concentrator Store and being told various lies regarding my order. I have neither the batteries nor my money and I feel victimized and taken advantage of. I truly am sorry I ever did business with the Oxygen Concentrator Store who kept calling me to try to get my business in the first place. I hope and pray that others will learn from my mistake.
By Karyn M.
Response from Oxygen Concentrator Store· Jul 18, 2024
Thank you for your review, Karyn. We apologize for the inconvenience and frustration you have experienced with the delivery of your batteries. Unfortunately, the package was likely mis-sorted or delayed by the carrier, which is beyond our control. Unfortunately, because you initiated a chargeback, we are unable to issue a refund directly. We have responded to all your inquiries and provided proof of the chargeback and the funds coming out of your account. You should either already have the funds back in your account or will soon. Had the chargeback not been initiated, we would have refunded you upon the return of the batteries. We apologize for any miscommunication and are here to assist you if you need further clarification or assistance. If you have any further questions or concerns, please feel free to reach out.
Excellent service when ordering. Good product--this is my second Eclipse 5 and I recommend it for anyone who wants continuous flow O2.
By June
Response from Oxygen Concentrator Store· Jul 24, 2024
Thank you, June, for your wonderful review! We're thrilled to hear that you had a great experience with our service and that you’re happy with your second Eclipse 5. Your recommendation means a lot to us. If you need any further assistance or have more feedback, don’t hesitate to reach out.
