Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
Good personal service, patient and friendly.
By Furlow, J.
Response from Oxygen Concentrator Store· Oct 23, 2024
Thank you, John! We're glad to hear that you received good personal service and found our team patient and friendly. We appreciate your feedback!
Thatcher Mills was very kind and helpful with the issues I was having with my concentrator, He had the service dept. get in touch with me right away about the issues and I will let my family and friends know how great and wonderful your store is. Thank-You to the wonderful people you having working for your company.
By Cooley, T.
Response from Oxygen Concentrator Store· Oct 23, 2024
Thank you, Trudy! We're so glad to hear that Thatcher was able to assist you with your concentrator issues and that our service team reached out promptly. We appreciate your kind words and are grateful for your recommendation to your family and friends. We're happy to have been of help!
I was confused as to what I needed. Jake was wonderful help and I love my machine. I am now free to go where I need to
By Kathy
Response from Oxygen Concentrator Store· Oct 25, 2024
Thank you, Kathy! We're so glad to hear that Jake was able to help you find the perfect machine and that it's giving you the freedom to go where you need to. We appreciate your kind words!
I went without any oxygen for 2 weeks then some body decided that wasn't right they sent a unit back to me. they made me pay $65. to send my original unit to me. I was told there was no warranty and it would be back in 6 weeks. this wasn't good.
By Bennett, P.
Response from Oxygen Concentrator Store· Oct 25, 2024
Thank you for sharing your experience, Phyllis. We understand how frustrating it can be to be without oxygen, and we’re sorry to hear you felt the process took too long. Upon review, we did want to clarify that the delays stemmed from physical damage to the units, which falls outside warranty coverage. We always aim to resolve issues as quickly as possible, and we're happy to offer in-person support at our Centennial location to expedite future repairs or exchanges. Please know that we’re here to assist you with any future needs, and we encourage you to bring your unit in directly for faster service.
Help was great, honest, and no pressure.
By Bartusek, D.
Response from Oxygen Concentrator Store· Oct 25, 2024
Thank you, Dean! We're glad to hear that you received honest, no-pressure assistance and had a great experience. We appreciate your feedback!
I asked questions and received help with my problem. New battery is a dud, even after following directions from several people here and finally got return label from you to send it back for replacement.
By Simpson, M.
Response from Oxygen Concentrator Store· Oct 25, 2024
Thank you for sharing your experience, Melissa. We're sorry to hear about the issue with the battery, but we're glad we could assist in providing a return label for the replacement. If you have any further questions or need additional help, don't hesitate to reach out—we're here to support you!
Good response on short notice.
By Covell, G.
Response from Oxygen Concentrator Store· Oct 25, 2024
Thank you, Gary! We're glad to hear that we were able to respond promptly on short notice. We appreciate your feedback!
You did a good job and made a good time of it before returning it.
By Kraft, D.
Response from Oxygen Concentrator Store· Oct 25, 2024
Thank you, Dorey! We're glad to hear that you were satisfied with the job and the timely return. We appreciate your feedback!
