Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
Good quality, timely arrival.
By Diana
Response from Oxygen Concentrator Store· Feb 6, 2025
Hi Diana, thank you for your feedback! We’re glad to hear you’re happy with the quality and timely arrival of your order. If you need anything else, feel free to reach out—we’re here to help!
Service was ok.. Initial phone conversation to see about sending my Inogen in for repair was nice and helpful, the girl worked with me on the steps to get my machine to them, but when the service was complete, this same person was kind of abrupt. I asked what was repaired and was told and I just asked a couple questions on why something needed repair after little use and only over a year old, she did not explain that very well, made it sound like it was my fault by not using it enough and as soon as I paid for the service she just hung up.
By Adkins, S.
Response from Oxygen Concentrator Store· Feb 6, 2025
Hi S., thank you for your honest feedback. We’re glad to hear your initial experience was helpful, but we’re sorry to hear that the follow-up conversation did not meet your expectations. We strive to provide clear and supportive service throughout the entire process, and we apologize if you felt rushed or that your concerns were not fully addressed. If you have any remaining questions or need further clarification, please don’t hesitate to reach out at 877-303-9289. We appreciate your input and the opportunity to improve!
Katie was absolutely wonderful!! She walked me through everything and has followed up with any questions we have had! Very knowledgeable about the products we were interested in.
By Wade, R.
Response from Oxygen Concentrator Store· Feb 6, 2025
Hi Robin, thank you for your kind words! We’re thrilled to hear that Katie provided such knowledgeable and wonderful service, guiding you through the process and following up on any questions. If you ever need anything else, feel free to reach out—we’re here to help!
i hate these
By Ferguson, T.
Response from Oxygen Concentrator Store· Feb 6, 2025
Hi Tom, thank you for your 5-star review! If there’s anything we can do to improve your experience, feel free to reach out—we’re here to help!
I got in contact with the company to get answers. Chris, answered all my question, and seemed pleased to do so. He even helped to get the paper work done. I thanked him for his help. I've only had the unit about 1 week and it works great. Thanks
By Charles
Response from Oxygen Concentrator Store· Feb 6, 2025
Hi Charles, thank you for your feedback! We’re glad to hear that Chris provided helpful and friendly service, answering all your questions and assisting with the paperwork. It’s great to know your unit is working well so far! If you ever need anything else, feel free to reach out—we’re here to help!
very quick service
By Roger V.
Response from Oxygen Concentrator Store· Feb 6, 2025
Hi Roger, thank you for your feedback! We’re glad to hear you found our service quick and dependable. If you ever need anything else, feel free to reach out—we’re here to help!
Chris Hollis couldn’t have been more helpful. He had indepth product knowledge and promptly returned phone calls.
By Satisfied C.
Response from Oxygen Concentrator Store· Feb 6, 2025
Hi, thank you for your feedback! We’re glad to hear you found our service quick, dependable, and that we promptly returned your phone calls. If you ever need anything else, feel free to reach out—we’re here to help!
They helped me find the right items quickly. Received them within a week in good condition.
By Silverberg, R.
Response from Oxygen Concentrator Store· Jan 30, 2025
Hi Rochelle, thank you for your feedback! We’re glad we could help you find the right items quickly and that they arrived in good condition. If you need anything else, feel free to reach out—we’re here to help!
