Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
Drew worked with me and my pulmonologist to get me the lightweight concentrator I needed. Thank you.
By Sandra T.
Response from Oxygen Concentrator Store· Apr 2, 2025
Thank you, Sandra! We're so glad Drew was able to assist you and your pulmonologist in finding the right lightweight concentrator. If you ever need anything else, feel free to reach out—we’re here to help!
I worked with Shawn and he was great thank you so much for your help. I love my new Inogen rove G4. Very nice and lightweight makes such a difference thank you for all your help. This is like the second or third time I have bought something through your company and I have been very satisfied.
By Sweeney, L.
Response from Oxygen Concentrator Store· Apr 2, 2025
Thank you so much, Lisa! We're thrilled to hear you're loving your new Inogen Rove 4 and that Sean was able to help make the process smooth for you. We truly appreciate your continued trust in us and are always here if you need anything else!
Great sales experience with our sales guy Jake, he was very kind, patient, and persistent in a good way, with my Mom and I while we made a decision on our purchase of a Caire Freestyle. Being on Oxygen full time ain’t no joke, and when using tanks (and we go through several when we travel, 2 or 3 continuous flow) and without help of a loved one or friend, travel would not be possible for my Mother right now with out a POC. My only frustration is I wish the POC purchase came with an extra battery and charger. Imagine only having about 2 1/2 hours to shop, play Bingo, etc. and only have 2 1/2 hours of air (on a 2 or 3) unless you find a 110 plug to sit and charge :( Our purchase came with the 8 cell battery due to weight of the 16 cell being 1lb heavier.
By Lowrance, L.
Response from Oxygen Concentrator Store· Apr 2, 2025
Thank you so much for the thoughtful review, Lisa! We're so glad Jake could provide a great experience and help you and your mom find the right solution. We completely understand your frustration about the battery life—portable oxygen use can definitely come with some real limitations. If you ever decide to look into an additional battery or an external charger to extend her time out and about, we’d be happy to help you find the best option. Wishing you and your mom many more Bingo games and shopping trips ahead!
It gives a great handbook! It gives phone numbers for help when it is hard to understand instructions which are beyond my understanding! It works well and is easy to use. My gentleman salesman and lady assistant were courteous and helpful. Which is why I bought this product. I was allowed to return my first purchase because it didn’t work for me. But this one does! Thank you! Carol Smith
By Carol S.
Response from Oxygen Concentrator Store· Apr 2, 2025
Thank you, Carol! We're so glad to hear that the support and information you received made the difference. It’s wonderful that your current unit is working well for you and that our team was able to guide you to the right fit. We appreciate your kind words and are always here if you need anything!
Very knowledgeable,friendly and very quick response.as soon as they received the oxygen concentrator,was repaired and sent back.only two weeks from the day I shipped the concentrator and received it back.
By Sefik A.
Response from Oxygen Concentrator Store· Apr 2, 2025
Thank you, Sefik! We're so glad to hear everything went smoothly and quickly with your repair. We’re always here to help and appreciate your kind words about our service. If you ever need anything else, feel free to reach out—we’re here to help!
Making sure my brothers needs matched the equipment and visa verse. Delivery went well as I understand and the equipment fulfills his needs wonderfully. Thank you
By Robert L D.
Response from Oxygen Concentrator Store· Apr 2, 2025
Thank you, Robert! We're so glad to hear the equipment is working well for your brother and giving you both peace of mind. It means a lot to us to know his needs are being met. If you ever need anything else, feel free to reach out—we’re here to help!
Very patient with me(Jake), understood what I was looking for and readily made suggestions. The whole process was smooth and did not take as long as I thought it would. I am very pleased with the oxygenators that I choose.
By Sharon
Response from Oxygen Concentrator Store· Mar 21, 2025
Hi Sharon, thank you so much for your kind words! We're thrilled to hear that Jake made the process stress-free and helped you find the right oxygenators with ease. If you ever need anything else, feel free to reach out—we’re here to help!
Ordering was easy. The only nehative was after we had made the order we had to provide a prescription. This was after we had paid for the item. It was difficult to get this from the VA so had to go to a local doctor.
By Borges, A.
Response from Oxygen Concentrator Store· Mar 21, 2025
Hi Ann, thank you for your feedback. We're glad to hear the ordering process was easy and that our reps were informative and courteous. We understand how frustrating it can be to deal with prescription requirements but it's needed to process the order—thank you for your patience. If you ever need anything else, feel free to reach out—we’re here to help!
