Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
Listened to my needs and answered my questions.
By Moberg, M.
Response from Oxygen Concentrator Store· Apr 21, 2025
Thank you, Mark! We're glad we could listen and provide the answers you needed. If you have any more questions down the line, feel free to reach out—we’re always here to help!
You always nice and helpfull
By Radtke, D.
Response from Oxygen Concentrator Store· Apr 21, 2025
Thank you, Donna! We truly appreciate your kind words. It’s always a pleasure to assist you—don’t hesitate to reach out whenever you need us!
This is the third portable oxygen concentrator I have purchased from the Oxygen Concentrator Store. When I decided I needed a smaller, lighter model to use for travel and cruising, I contacted Nick because I knew the Oxygen Concentrator Store excels at customer service. Nick answered all my questions and helped me choose what accessories I needed. Nick's business knowledge and his friendly, engaging personality made me feel confident about my choice of an Inogen Rove 4. I'm ready for cruise excursions now!!
By Rena
Response from Oxygen Concentrator Store· Apr 21, 2025
Thank you, Rena! We're thrilled to hear this is your third purchase with us and that Nick could once again deliver the exceptional service you’ve come to expect. The Inogen Rove 4 is a fantastic choice for travel—and we’re so glad you’re cruise-ready! Safe travels and smooth sailing!
I haven’t received it yet
By Zentner, D.
Response from Oxygen Concentrator Store· Apr 21, 2025
Hi Dwayne, thank you for your feedback. According to UPS tracking, your unit was delivered later that same day on April 3rd. If you haven’t located it yet or need any assistance, please give us a call—we’re here to help!
Company responded to my needs and tracking of my item was easy.
By James A.
Response from Oxygen Concentrator Store· Apr 21, 2025
Thank you, James! We're glad to hear everything went smoothly and that tracking your order was easy. If you ever need anything else, feel free to reach out—we’re here to help!
You all listened from sales to service and I so appreciate a good company just wish your prices could be a bit better for a repeat customer. Service sent me a text on how to fix my machine but needed more work but it was shipped,serviced and redelivered in just a 2 weeks down time. Good company. Just make sure you get all the info on the product you are buying like maintenance and the cost beforehand.
By Poels, J.
Response from Oxygen Concentrator Store· Apr 21, 2025
Thank you, Janet! We truly appreciate your kind words and your feedback. We're glad to hear our team was helpful from start to finish and that your unit was serviced quickly. We'll definitely keep your comments in mind about pricing and providing even more upfront details. If you ever need anything else, feel free to reach out—we’re here to help!
Service and support with delivery was good. Had to fix an address omission but all well. Will test concentrator as I pick it up today.
By Joe C.
Response from Oxygen Concentrator Store· Apr 21, 2025
Thank you, Joe! We’re glad everything worked out smoothly with the address and delivery. We hope the concentrator works perfectly for you—please don’t hesitate to reach out if you have any questions after testing it. We’re here to help!
I love my Eclipse 5 made by Caire. I had rented another unit for traveling and thought that was what I wanted to buy. Drew asked if I would consider other options and did a great job comparing my options. He noted both the advantages and limitations of each and stressed it was my decision. He is extremely knowledgeable. He answered my long list of questions clearly, and expanded on the information. He insured I understood and was very patient. He is easy to work with, an excellent communicator, applied no pressure and was super helpful. I spoke with several other firms before. I am very impressed with Drew and the Oxygen Concentrator Store.
By Blaker, B.
Response from Oxygen Concentrator Store· Apr 21, 2025
Thank you, Barbara! We’re so glad to hear you love your Eclipse 5 and had such a positive experience with Drew. He’s a great asset to our team, and it means a lot to know his knowledge and support made a difference. We truly appreciate your kind words and are always here if you need anything else!
