Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
Nick (the hockey puck) Vanessa is informed and professional. He is the best.
By James
Response from Oxygen Concentrator Store· Apr 22, 2025
Thank you, James! We’ll be sure to pass your message along to Nick—he’ll love the shoutout (especially the hockey puck nickname!). If you ever need anything else, feel free to reach out—we’re here to help!
Chris was great to guide me thru the different units and help me make the right solution for me
By Grace, Robert E.
Response from Oxygen Concentrator Store· Apr 22, 2025
Thank you, Robert! We're so glad Chris was able to guide you through your options and help you find the right fit. If you ever need anything else, feel free to reach out—we’re here to help!
It turns on when you press the button.
By Carol A.
Response from Oxygen Concentrator Store· Apr 22, 2025
Thank you for your feedback, Carol! We're glad to hear it's working as expected. If you have any questions or need help with anything else, feel free to reach out—we’re here to help!
First of all I was very happy with the final price! Thatcher took great time and care in listening to me and my needs on the phone. Having a local store I was able to have a personal consultation the next day with Thatcher to be sure the equipment was a great fit. He took care of the paperwork, and I went home with a great concentrator package. Thank you!!
By Sandi L.
Response from Oxygen Concentrator Store· Apr 22, 2025
Thank you so much, Sandi! We're thrilled to hear that Thatcher took great care of you and made sure everything was a perfect fit. We're lucky to have him on the team, and we're glad your in-person experience was smooth and helpful. If you ever need anything else, feel free to reach out—we’re here to help!
Great Response time and very helpful.
By Mary A.
Response from Oxygen Concentrator Store· Apr 22, 2025
Thank you, Mary! We’re glad to hear you had a great experience with our team. If you ever need anything else, feel free to reach out—we’re here to help!
Every rep that I spoke with over the course of two months was so very helpful, patient with all my questions and concerns. Tracey, Drew and Chris are all outstanding! Thank you all for making this experience of purchasing a portable oxygen concentrator so much more pleasant. My husband loves his Zen-O unit. Thank, thank you, thank you! Donna Haddock
By Donna H.
Response from Oxygen Concentrator Store· Apr 22, 2025
Thank you so much, Donna! We’re thrilled to hear how happy you and your husband are with the Zen-O unit. Tracey, Drew, and Chris will be so glad to know they made the experience a positive one for you. If you ever need anything else, feel free to reach out—we’re here to help!
Good and fast
By Antillon, J.
Response from Oxygen Concentrator Store· Apr 22, 2025
Thank you, Joaquin! We're glad to hear everything went smoothly and quickly. If you ever need anything else, feel free to reach out—we’re here to help!
easy contact, knowledgeable sales person, Customer service is the best, affordable price. machine is VERY LOUD for an oxygen machine, especially if it needs to be carried, but as we need continuous portable oxygen, understandable. It will serve it's purpose as a vacation and emergency use machine. We will have to put in a different room, to use at night, as it will be too loud to sleep with.
By Shaughnessy, C.
Response from Oxygen Concentrator Store· Apr 10, 2025
Hi Cheryle, thank you for your honest feedback. We’re glad to hear you found our team easy to reach and knowledgeable, and that the pricing worked for you. We’re sorry the noise level of the machine isn’t meeting your expectations. While this unit is functioning as designed, we understand that comfort—especially during rest—is important. We appreciate you speaking with our customer service manager and considering the options we offered, including a full exchange. If you ever change your mind or need assistance in the future, please don’t hesitate to reach out—we’re always here to help!
