Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
Extremely informative and wonderful to work with.
By Richard
Response from Oxygen Concentrator Store· Jun 2, 2025
Thank you for your feedback, Richard! We're glad to hear you had a great experience and found the support informative while selecting your Inogen Rove 6. If you ever need anything else, feel free to reach out—we’re here to help!
I was in desperate need of some assistance because I had to be on oxygen 24 seven and my tank was running out when they sent me home from the hospital and the delivery people did not show up and were definitely letting me down. My daughter got a hold of the concentrator store and a poor employee who was just about to leave. My daughter explained my situation and he stayed for her to come and pick up a concentrator for me so that I would have oxygen that night. The next day, we were so impressed with their customer service that we purchased my portable unit from them as well. I have never seen such great concern for people that seem to be much more than just a sale to these guys. So happy we found them.
By Christine K. T.
Response from Oxygen Concentrator Store· Jun 2, 2025
Thank you, Christine! We're so glad we could be there for you when it mattered most. It means a lot to hear that our team’s care and commitment made a difference. We're honored to support you and truly appreciate your trust in us. Wishing you continued comfort and wellness!
They didn’t push to make a sale on the first contract. They explained the various options to help decide which machine and accessories we would need to help live a “normal“ life style without being tied to electrical outlets.
By Marilyn
Response from Oxygen Concentrator Store· Jun 2, 2025
Thank you, Marilyn! We're so glad you felt supported and informed throughout the process. Our goal is always to help you find the right solution—not just make a sale. Wishing you the best as you enjoy greater freedom and independence!
The gentleman that helped me was awesome. I wish I could remember his name. He deserves a raise!!!!!!!!!!
By Gartner, B.
Response from Oxygen Concentrator Store· Jun 2, 2025
Thank you, Billy! We’re thrilled to hear you had such a positive experience with our team. We'll do our best to make sure your kind words are passed along. If you ever need anything else, feel free to reach out—we’re here to help!
Wow! Fast service, very informative! They shipped the concentrator the same day and we received it the next day! Excellent service!
By Lamb, B.
Response from Oxygen Concentrator Store· Jun 2, 2025
Thank you for the great feedback, Brooks! We're thrilled to hear your concentrator was shipped and delivered so quickly, and that you found the service informative and efficient. If you ever need anything else, feel free to reach out—we’re here to help!
took a month t get a working O2 generator. batteys wouldnt charge new bats new cord new unit. now works, both 4 hour batteries only charge 1hr 40 min. need better quality conrtol,
By Lindstrom, J.
Response from Oxygen Concentrator Store· Jun 2, 2025
Thank you for your feedback, John. We're truly sorry for the delays and the inconvenience you experienced with the initial equipment and battery performance. That’s not the level of quality or service we aim to provide. We appreciate your patience, and we're glad the unit is now working. If you'd like to further troubleshoot the battery issue or explore options, please call us at 877-303-9289—we’re here to help and want to make things right.
Excellent customer service! Tracy made choosing the right equipment for my grandmother so easy. Everything was shipped in a timely manner with care.
By Phelps, A.
Response from Oxygen Concentrator Store· Jun 2, 2025
Thank you for your kind words, Amy! We're so glad Tracey was able to make the process easy and that your grandmother’s equipment arrived on time and with care. If you ever need anything else, feel free to reach out—we’re here to help!
Great. Fast service. Friendly and problem solved.
By Froukje
Response from Oxygen Concentrator Store· Jun 2, 2025
Thank you for your feedback, Froukje! We're glad to hear you had a great experience with fast, friendly service and a quick resolution. If you ever need anything else, feel free to reach out—we’re here to help!
