Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
The little gal that gave the big discount on my oxygen concentrator. She was very nice and good too work with
By Klingman, D.
Response from Oxygen Concentrator Store· Aug 1, 2025
Thank you, Dolores! We're so glad to hear you had a great experience and that our team member was kind, helpful, and able to get you a great deal. If you ever need anything else, feel free to reach out—we’re here to help!
Everything went very well. Todd took good care of us. The machine is performing very well.
By CGG
Response from Oxygen Concentrator Store· Aug 1, 2025
Thank you! We're glad to hear everything went smoothly and that Todd took great care of you. It's wonderful to know the machine is performing well. If you ever need anything else, feel free to reach out—we’re here to help!
Fast delivery, no problems will order again when needed.
By susan
Response from Oxygen Concentrator Store· Aug 1, 2025
Thank you, Susan! We're glad everything went smoothly and your order arrived quickly. We look forward to helping you again in the future. If you ever need anything else, feel free to reach out—we’re here to help!
Oxygen Concentrator Store
By AMSELLEM ..
Response from Oxygen Concentrator Store· Aug 1, 2025
Thank you so much, Amsellem! We truly appreciate your 5-star support. If you ever need anything else, feel free to reach out—we’re here to help!
I had been desperately searching for help after being provided with a Rhythm POC from my Oxygen Company, Naples Oxygen. But, they could not give me any information as they said, they only handle oxygen not POC's. I tried Buffalo as that is who bills me, but they could not help or answer any questions either. I received no information, no instructions—nothing. It was an incredibly overwhelming experience, especially with an upcoming air travel plan. I couldn’t even reach a real person on the phone—until I met Tracy. After nearly four frustrating hours and ending up in tears, Tracy came to my rescue. She was kind, empathetic, and incredibly knowledgeable. She patiently walked me through everything I needed to know: how to use the machine, how to store it properly, and—most importantly—how many batteries I would need for travel. I am beyond grateful. Thanks to her guidance, I now plan to purchase three additional batteries for the rental unit—something I didn’t even realize I had signed for, as I was never given any documentation or support beforehand. Tracy is truly a compassionate and helpful person who made a world of difference in my life. I’ve saved her name and number in my phone, and now I know exactly who to call when I have questions or need assistance. I honestly can’t say “thank you” enough. Tracy, you are amazing!!!!! PS: Tracy, I'm in Naples, Fl, but I used to live in Aurora, CO! What a coincidence.! Hugs!
By Gae L.
Response from Oxygen Concentrator Store· Aug 1, 2025
Thank you, Gae! Your heartfelt message means so much. We’re incredibly grateful Tracey was able to provide the support, clarity, and compassion you needed during such a stressful time. It’s exactly the kind of experience we strive to deliver, and we’re proud to have Tracey on our team. We’re so glad you now feel confident and prepared—especially for your upcoming travel. If you ever need anything else, feel free to reach out—we’re here to help!
Did not have to tell person what my oxygen machine was.He got off of my last purchase. It got here faster than he said it would. Really a big help for both things. .
By Karen F.
Response from Oxygen Concentrator Store· Jul 30, 2025
Thank you, Karen! We're so glad our team could quickly reference your previous order and get everything to you even faster than expected. It’s great to know the process was smooth and helpful. If you ever need anything else, feel free to reach out—we’re here to help!
I b p ut a used oxygen concentrator for 1,700. I didn't go on the website I did it over the phone. At no time did they say there is a restocking fee. Hang on before you buy. The machine came and rattled when you turned it on. It looked like it wasn't very clean at all. They said if you want to return it you get a refund as long as within the 30 days. Well after 2 days I called. They said they will charge a $400 restocking fee. The joke is it isn't even a warehouse. I did my research. They pretend they are putting you on hold to run to the warehouse. Not true! Buyer beware. It's a ripoff.
By Angelina
Response from Oxygen Concentrator Store· Jul 30, 2025
Hi Angelina, we’re sorry to hear about your experience and want to help clarify and address your concerns. We’d appreciate the opportunity to look into this further, but we’re unable to locate your order based on the information in your review. Could you please contact us directly at 877-303-9289 so we can verify your purchase and work toward a resolution? We take all feedback seriously and strive to provide clear communication and quality products. If you ever need anything else, feel free to reach out—we’re here to help!
I had an issue with the first oxygenator that came. It came on a Friday. I called service department on Saturday and they resolved the issue right away. I had the replacement machine by Thursday was pleased with how they handled the issue. The salesman was friendly. The service department was friendly and helpful and I appreciated how well they handled everything
By Heflin, B.
Response from Oxygen Concentrator Store· Jul 29, 2025
Thank you, Barbara! We're glad to hear our team was able to resolve the issue quickly and get a replacement to you promptly. It’s great to know both our sales and service departments were friendly and helpful throughout the process. If you ever need anything else, feel free to reach out—we’re here to help!
