Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
The item I ordered was just right and came on time
By Ruth M.
Response from Oxygen Concentrator Store· Aug 18, 2025
Thank you, Ruth! We’re glad to hear your order arrived on time and was just what you needed. If you ever need anything else, feel free to reach out—we’re here to help!
I brought my Inogen at Home oxygen concentrator in to the store for repair. It couldn't be repaired and it was 8 years old. I purchased a brand new one the same day and it works great! The company also refunded my money for the 2 oxygen cylinders that I had recently purchased for my old concentrator. Was also pleased that they threw in many extra canulas.
By goldensrule
Response from Oxygen Concentrator Store· Aug 18, 2025
Thank you for sharing your experience! We're so glad our team was able to help you quickly transition to a new Inogen at Home unit and that everything is working great. It’s also wonderful to hear you were taken care of with the refund and extra cannulas—we aim to go the extra mile. If you ever need anything else, feel free to reach out—we’re here to help!
Too much confusion about what card to use resulting in frozen debit card. Eventually straighten out and provided monetary amount due the confusion which was appreciated.
By Ramsey, L.
Response from Oxygen Concentrator Store· Aug 19, 2025
Thank you, Linda. We sincerely apologize for the confusion surrounding the payment process and the inconvenience it caused with your debit card. We’re glad things were ultimately resolved and that the gesture we provided was appreciated, but we understand how frustrating the experience must have been. We’re reviewing this internally to help prevent similar issues in the future. If you have any lingering concerns or need assistance, please don’t hesitate to call us at 877-303-9289. And if there’s anything else we can do to improve your experience, feel free to reach out—we’re here to help!
Cami and Aaron were amazing and attentive and accommodating to our needs. This was one of the best customer service experiences we had with any company.
By Tarik E.
Response from Oxygen Concentrator Store· Aug 18, 2025
Thank you, Tarik! We’re honored to hear that Cami and Aaron provided such attentive and accommodating service. It means a lot that you consider this one of your best customer service experiences. If you ever need anything else, feel free to reach out—we’re here to help!
Staff was friendly and helpful. Received prompt service.
By Frank
Response from Oxygen Concentrator Store· Aug 18, 2025
Thank you, Frank! We're glad to hear you received prompt service and found our staff friendly and helpful. If you ever need anything else, feel free to reach out—we’re here to help!
Good experience.
By Wood, F.
Response from Oxygen Concentrator Store· Aug 18, 2025
Thank you, Fred! We’re glad to hear you had a good experience with us. If you ever need anything else, feel free to reach out—we’re here to help!
I ordered it and had it within a week. Easy and quick.
By Cheryl A. B.
Response from Oxygen Concentrator Store· Aug 18, 2025
Thank you, Cheryl! We're glad to hear your order arrived quickly and the process was smooth and easy. If you ever need anything else, feel free to reach out—we’re here to help!
Very efficient
By Jerry
Response from Oxygen Concentrator Store· Aug 18, 2025
Thank you, Jerry! We're glad to hear everything went efficiently for you. If you ever need anything else, feel free to reach out—we’re here to help!
