Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
They were very helpful at filling my order.
By Lenhardt, K.
Response from Oxygen Concentrator Store· Jan 21, 2026
Thank you, Katherine. We are glad our team was helpful in getting your order filled. We appreciate your business. If you ever need anything else, feel free to reach out—we’re here to help!
Company representative (Colton) explained everything and answered many questions we had about the Eclipse 5 and other light travel concentrators we asked about. He had great knowledge, professional attitude and answers about the products discussed. His knowledge and advise, on different oxygen generators, made us feel confident about our final decision on the eclipse 5 we purchased. Have used it for three nights (only used with a CPAP) and works very well and quietly. Will be a vast difference when traveling by air, rail, or vehicle and not to have to take the heavy (38 pounds) noisy home unit with us or request one for our destinations. Also like the battery power and able to use without power. Will now be able to travel at night on flights if needed.
By Kuchak, T.
Response from Oxygen Concentrator Store· Jan 21, 2026
Thank you, Timothy. We are glad Colton answered your questions thoroughly and helped you feel confident choosing the Caire Eclipse 5, and that it is working quietly with your setup. We appreciate you sharing how you plan to use it for travel. If you ever need anything else, feel free to reach out—we’re here to help!
Dakota ! I bought one for my Dad and then 2 weeks later I was in need of one. He handled both orders very well ( I could have used an extra discount since we bought 2 in a short period but I understand ) Denise
By marslandjd
Response from Oxygen Concentrator Store· Jan 21, 2026
Thank you, Denise. We are glad Dakota handled both orders smoothly for you and your dad. We appreciate your feedback on pricing, and we will share it with our team as we continue to look for ways to offer the best value. If you ever need anything else, feel free to reach out—we’re here to help!
I am very satisfied with this company. They went out of their way to help me receive a portable oxygen unit and sent it overnight.
By annette C.
Response from Oxygen Concentrator Store· Jan 21, 2026
Thank you, Annette. We are glad our team helped you receive a portable unit quickly, including overnight shipping when it mattered. We appreciate your trust in Oxygen Concentrator Store. If you ever need anything else, feel free to reach out—we’re here to help!
Very prompt in shipping my unit, but when it arrived it did not work. You did send replacement unit two days later, that does work. I understand some units came defective, but I was told the unit had been operated & checked before shipping. I believe that should be done every time.
By Wade, T.
Response from Oxygen Concentrator Store· Jan 21, 2026
Hi Terry, thank you for taking the time to share this feedback, and I’m sorry for the trouble you experienced when the unit arrived non-functional. We understand how frustrating that is, especially when you needed it right away. I do want to clarify one important point regarding the deposit. Our records show the deposit fee was waived, and you were not actually charged an additional deposit. We have also communicated this earlier via email. We’re glad the replacement unit arrived quickly and is working properly. If you would like, please give our customer service team a call at 877-303-9289 so we can review what you’re seeing on your credit card and make sure everything is fully cleared up. If you ever need anything else, feel free to reach out—we’re here to help!
Talking with. Nick
By Busse, G.
Response from Oxygen Concentrator Store· Jan 21, 2026
Thank you, Gretchen. We appreciate you taking the time to share your experience, and we are glad Nick was able to help. If you ever need anything else, feel free to reach out—we’re here to help!
John was very helpful he made purchase very easy and explained everything that I needed to know. I would definitely recommend Oxygen Concentrator Store. Laurie Stover
By Laurie S.
Response from Oxygen Concentrator Store· Jan 21, 2026
Thank you, Laurie. We are glad John made the purchase easy and explained everything clearly. We appreciate your recommendation. If you ever need anything else, feel free to reach out—we’re here to help!
Right from the start I had a professional, friendly, and knowledgeable. They really listened to what I was looking for and offered multiple choices that could meet my needs. I've been using oxygen for 5 years so I know what I was looking for. This was a return visit. They helped me pick my first portable oxygen concentrator . When it came time to replace mine, I knew exactly who to call.
By Karen
Response from Oxygen Concentrator Store· Jan 21, 2026
Thank you, Karen. We are glad our team listened closely, offered options that fit your needs, and earned your trust again when it was time to replace your portable concentrator. We appreciate your continued business. If you ever need anything else, feel free to reach out—we’re here to help!
