Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
Skye, was ever so helpful, I'm giving her 5 Stars?
By Richard G.
Response from Oxygen Concentrator Store· Oct 5, 2026
Hi Richard, thank you for your review! We're happy to hear Skye was so helpful, and we'll pass your 5 stars along to her. If you ever need anything else, feel free to reach out. We're here to help!
Rich was so helpful
By Eskew, Sue E.
Response from Oxygen Concentrator Store· Oct 5, 2026
Hi Sue, thank you for your review! We're glad Rich was so helpful, and we'll be sure to share your feedback with him. If you ever need anything else, feel free to reach out. We're here to help!
Colton provided incredibly practical and helpful information that identified solutions and options. He made it clear and easy to follow. I also greatly appreciated his prompt replies and follow up!
By Moran, C.
Response from Oxygen Concentrator Store· Oct 5, 2026
Hi Cindy, thank you for your review! We're glad Colton provided clear, practical information and kept up with prompt follow up. We'll share your kind words with him. If you ever need anything else, feel free to reach out. We're here to help!
The customer service is excellent. I was easily given instructions for sending my equipment for service. Unfortunately, this is the second oxygen concentrator I have purchased from th oxygen concentrator store and both needed extensive service when the machine was less than 1 year old. The first machine was out of warranty because the company was no longer dealing with the machine, it was discontinued. The second machine a Inogen home had to be returned and I had to pay $40 even though it was under warranty. These machines were only used when I travel and had very few hours on them. At this rate, it is cheaper to rent the machine than to purchase a new machine every year.
By JPMason
Response from Oxygen Concentrator Store· Oct 1, 2026
Thank you for your feedback and for recognizing our service team. We're glad the repair process was easy to follow, and we're sorry you needed it at all. We understand how frustrating it is when equipment you rely on for travel needs service, especially with so few hours on it. Oxygen concentrators are hardworking machines with many moving parts, and it's common for them to need a repair at some point during the warranty period. That's exactly why the warranty is there, and we're glad yours was covered, so the repair itself didn't cost you. We'd also like to clarify the $40 charge. The repair was covered under warranty, and the $40 is for a prepaid UPS shipping label. We offer this to every customer as a convenience if they'd like us to provide the label, and customers are always welcome to ship their unit on their own instead. We're sorry that wasn't made clearer when you arranged the repair. If you need assistance in the future, please do not hesitate to call 877-303-9289.
I have done business with Oxygen Concentrator Store for over five years and have always received excellent products and service. Nick has always handled my purchases or repairs quickly and efficiently. Keep up the good work.
By Barbara M.
Response from Oxygen Concentrator Store· Oct 5, 2026
Hi Barbara, thank you for being a loyal customer for over five years! We're glad Nick has handled your purchases and repairs quickly and efficiently, and we look forward to continuing to serve you. If you ever need anything else, feel free to reach out. We're here to help!
Great service and communication.
By Rodzinski, J.
Response from Oxygen Concentrator Store· Oct 5, 2026
Hi Janusz, thank you for your review! We're glad you had great service and communication with our team. We hope your home unit serves you well. If you ever need anything else, feel free to reach out. We're here to help!
Outstanding!
By Michael L.
Response from Oxygen Concentrator Store· Oct 5, 2026
Hi Michael, thank you for the great review! We appreciate you choosing us. If you ever need anything else, feel free to reach out. We're here to help!
Nick was great! He was very courteous, responded to my need an expedited the shipment. The person on the troubleshooting side was also very knowledgeable and took time to explain the problem I was having and how to correct it.
By Harper, H.
Response from Oxygen Concentrator Store· Oct 5, 2026
Hi Harriet, thank you for your review! We're glad Nick was able to expedite your shipment, and that our troubleshooting team took the time to explain and resolve the issue you were having. If you ever need anything else, feel free to reach out. We're here to help!
