Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
Quality product as expected
By Robins, D.
Response from Oxygen Concentrator Store· Apr 28, 2026
Hi Dr. Robins, thank you for the kind review and for being a returning customer! We're glad the product met your expectations. If you ever need anything else, feel free to reach out, we're here to help!
Having someone able to accommodate a presciption for Oxygen was so helpful and the service and delivery of our unit was rapid and could not have been better.
By Rebecca
Response from Oxygen Concentrator Store· Apr 28, 2026
Hi Rebecca, thank you so much for the kind review! We're glad we could accommodate the prescription quickly and get the unit out to you without delay. If you ever need anything else, feel free to reach out, we're here to help!
Sent in an inquiry online on Sunday. Quick response from “Neal”. I already had an idea of what I wanted. Neal was friendly, knowledgeable, and professional. He is a terrific asset to your company. He explained everything I would be receiving in great detail and answered all my questions. I am so excited to receive my brand new Oxygen Concentrator later this week. Keep it up Neal, as you are a terrific asset to your company!!
By Barbara S.
Response from Oxygen Concentrator Store· Apr 28, 2026
Hi Barbara, thank you for the wonderful review! Neal really is a terrific asset to our team, and we'll absolutely pass your kind words along to him. We're so excited for you to receive your new oxygen concentrator this week. If you ever need anything else, feel free to reach out, we're here to help!
The sales rep was very helpful. The size & weight is a big improvement over the standard concentrator I was renting. Unfortunately it is noiser, but the size will make it eaiser to take with me as it will fit in a carry on size suitcase.
By Christine
Response from Oxygen Concentrator Store· Apr 28, 2026
Hi Christine, thank you for the kind review! We're glad the size and weight is a big improvement and that it'll travel well with you. We hear you on the noise level, and we appreciate you sharing that. We'd love to know what we could do to make your experience a full 5 stars. If you ever need anything else, feel free to reach out, we're here to help!
System was still under warranty - ordered a new battery as the original one was defective only under the strict guarantee that once the original defective battery was received the credit card would be credited. Unfortunately, that was a lie and they credited the wrong card and could not give any info on whose or what card the refund went to. Then I was told there was nothing that could be done and we are sorry. So I was out $618 dollars and left only to report this to my credit card company as fraud since the tracker showed you received the battery.
By Srajer, T.
Response from Oxygen Concentrator Store· Apr 27, 2026
Thank you for sharing your concerns, and we are truly sorry for the frustration this situation has caused. We do want to clarify that the refund was issued to a credit card on file, and our team made multiple attempts to reach out to discuss this with you directly without receiving a response. We are committed to getting this resolved and would welcome the opportunity to speak with you. Please call us at 877-303-9289 so we can look into this together and make sure everything is sorted out to your satisfaction.
Handled my Friday afternoon need it now panic -solved the problem easily and without aggravation.
By Hugh N.
Response from Oxygen Concentrator Store· Apr 28, 2026
Hi Hugh, thank you for the kind review! We're so glad we could help solve your Friday afternoon panic quickly and without aggravation, that's exactly what we aim for. If you ever need anything else, feel free to reach out, we're here to help!
Cami helped me the most. She was very knowledgeable about what I needed. It was a pleasure to work with her.
By Sharon S.
Response from Oxygen Concentrator Store· Apr 28, 2026
Hi Sharon, thank you for the kind review! Cami is wonderful and so knowledgeable, and we'll be sure to pass your kind words along to her. It's great to hear it was a pleasure working with her. If you ever need anything else, feel free to reach out, we're here to help!
The gentleman who helped me was very patient and informative. He answered all my questions kindly and thoroughly. I was very grateful for his help.
By Lewis, Marie H.
Response from Oxygen Concentrator Store· Apr 28, 2026
Hi Marie, thank you for the kind review! We're so glad our team member was patient, informative, and answered all your questions thoroughly. We'll be sure to pass along your appreciation. If you ever need anything else, feel free to reach out, we're here to help!
