Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
knowledgeable about what I needed
By Debbie
Response from Oxygen Concentrator Store· Jun 16, 2026
Thank you, Debbie! We're pleased to hear our team was knowledgeable and able to help match you with what you needed. That's always our goal. If you ever need anything else, feel free to reach out, we're here to help!
The unit you shipped did not work. They want me to pay for the return, then they will inspect it and consider sending a replacement or refund. Their front office talked to the shop and they sorted out their communication problems. I then received a good new unit and a full refund.
By Kazel, W.
Response from Oxygen Concentrator Store· Jun 17, 2026
Thank you for sharing your feedback, William, and we are truly sorry to hear that your unit arrived not working. That is never the experience we want for our customers. We did reach out to you to help resolve this but unfortunately were unable to connect. We also want to clarify the options we offered, as we want to make sure the process is as easy as possible for you. 1. The first option is to return the defective unit, and as soon as we receive it we will ship your replacement immediately at no cost to you. 2. The second option is that we ship your replacement right away, and we simply ask for a refundable deposit in the meantime. Once we receive the defective unit back, your deposit is returned in full. You chose the second option, which is why a deposit was placed. Regarding the shipping charge, that was a UPS pickup fee for having the unit collected directly from your home. We would still love to help get this resolved for you. Please give us a call at 877-303-9289 so we can make sure you end up with a fully working unit as quickly as possible. If you ever need anything else, feel free to reach out, we're here to help!
Great sales man that knew what I was looking for and gave me a great price. No need to haggle the price, gave great savings right off the top, even threw in ten extra cannulas at no extra cost to get me started, this was beside the one that came with the G6 concentrator
By Howard S.
Response from Oxygen Concentrator Store· Jun 16, 2026
Thank you, Howard! We're thrilled to hear you had such a great experience. Knowing our salesperson was able to find exactly what you needed, offer great savings right away, and throw in some extra cannulas to get you started is exactly the kind of service we strive to deliver. If you ever need anything else, feel free to reach out, we're here to help!
Great customer service, delivery was on-time
By Elaine G.
Response from Oxygen Concentrator Store· Jun 16, 2026
Thank you, Elaine! We're so glad to hear the service was great and your delivery arrived on time. We appreciate you sharing your experience with us. If you ever need anything else, feel free to reach out, we're here to help!
Fast efficiant service
By DOROTHY
Response from Oxygen Concentrator Store· Jun 16, 2026
Thank you, Dorothy! We're happy to hear you experienced fast and efficient service. That's what we aim for with every order. If you ever need anything else, feel free to reach out, we're here to help!
I am a returning customer, the staff is knowledgeable, courteous, and helpful.
By Peters, P.
Response from Oxygen Concentrator Store· Jun 16, 2026
Thank you, Pam! We truly value your continued loyalty as a returning customer. It means so much to us that our team has consistently provided you with knowledgeable, courteous, and helpful service. If you ever need anything else, feel free to reach out, we're here to help!
very helpful with what I needed
By Tina P.
Response from Oxygen Concentrator Store· Jun 16, 2026
Thank you, Tina! We're so glad we were able to help with what you needed. It's always our goal to make the process as easy as possible for our customers. If you ever need anything else, feel free to reach out, we're here to help!
The rep at OCS provided lots of information about the handling and care of the concentrator. Delivery was relatively fast. I would highly recommend Oxygen Concentrator Store for any purchase of a concentrator.
By Mr. M.
Response from Oxygen Concentrator Store· Jun 16, 2026
Thank you so much! We're glad our representative was able to share thorough information on handling and care, and that delivery was prompt. We'd love to be your go-to resource for any oxygen equipment needs. If you ever need anything else, feel free to reach out, we're here to help!
