We purchased two area rugs from…
We purchased two area rugs from Overstock. They came when they said they would and they are of great quality. Will definitely order from them again!
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
6,717 reviews
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Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
6,717 approved reviews, newest moderated first
We purchased two area rugs from Overstock. They came when they said they would and they are of great quality. Will definitely order from them again!
By customer
Fast service and orders just as pictures show
By Joanne A.
We ordered a sofa, shipped in 3 large heavy boxes. We left our gate open so the delivery driver could come through and drop on our porch, or at least close to it. Instead they were dropped by the gate, and our gate was broken. Did he hit it with his truck? Who knows. So my 66-year-old husband and 81-year-old neighbor had to pick them up, put them in the truck bed, and unload into our house.
By A. R.
Response from Overstock.com· Oct 20, 2026
Thank you for taking the time to share your experience with us. We are sorry to hear about how the carrier delivered your product. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.
received item quick, it was the right one
By Angel C.
Lots of choices, prompt servicing of orders, efficient and hassle free shipping and delivery.
By Katherine S. M.
Excellent transaction
By customer
Ordered stools and they look totally different in person. Unfortunately that is the problem with online shopping. The insult is how much I will now have to pay to return them. I was planning to order a different style but they are out of stock. I will have to buy elsewhere
By Melody
Response from Overstock.com· Oct 20, 2026
Thank you for sharing your feedback. We are sorry to hear about your concern regarding the stools received. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
The quality was unexpectedly agreeable. However, ordering is a pain in the A.... I have to try over and over and over and change payment methods in order to get the order through.
By PATRICIA D.