Fast and easy delivery
Fast and easy delivery
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
6,717 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
6,717 approved reviews, newest moderated first
Fast and easy delivery
By customer
Ordered a rug but wrong delivery address was noted. I tried to change the address immediately online but it wouldnt work. Then I called within 10 hours and they said they would try to ship to correct address. It never happened even though rug was not shipped for several days. Then I received a charge for the change and a likely charge for shipping it back. Very inefficient. I made three calls and it still didn’t go right.
By Hayes
Response from Overstock.com· Oct 20, 2026
We sincerely apologize for the frustration and inconvenience caused by the issues with your shipping address and the subsequent charges. We understand how disappointing that is. A return for a refund was processed for you on 10/15.
Haven't had an update since ordered. No idea when will arrive. "Just says in transit". Even an estimate of arrive would help.
By Tom C.
Response from Overstock.com· Oct 20, 2026
Thank you for your feedback. We are sorry to hear your table did not arrive as expected. We understand how frustrating delays can be. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Assembly was quite easy and delivery service was excellent.
By Arthur B.
The rug I purchased looks nothing like the colors or the quality in the photograph. I am going to return it because it does not match the interior of my home, and it appears to be painted fabric.
By Christine
Response from Overstock.com· Oct 20, 2026
Thank you for sharing your feedback. We are sorry to hear about your concern regarding the rug received. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
The file cabinet we purchased took longer than expected to arrive, had confusing instructions, & was very poorly constructed. Wish we could send it back & get a refund.
By Lynne
Response from Overstock.com· Oct 20, 2026
Thank you for sharing your feedback. We are sorry to hear about your concern regarding your file cabinet. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
The delivery was excellent and right on time. Everything was perfect. I love my cabinet/microwave table, it is so beautiful and just as I expected and more. I definitely plan to use your company again. As a matter of fact I am shopping for a king size bed and mattress, your company will be my first choice to consider for this purchase. Thank you for allowing me to share my experience with you.
By Yvonne S.
Fast shipping, item as described.
By Customer