Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
6,717 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
6,717 approved reviews, newest moderated first
Gorgeous rug, received quickly.
By Joi
Response from Overstock.com· Oct 22, 2026
We are so thrilled to hear that you love your gorgeous new rug and that it arrived so quickly! Thank you so much for taking the time to share your wonderful feedback with us.
More difficult to put together and seemed pretty cheap
By customer
Response from Overstock.com· Oct 23, 2026
Thank you for letting us know about your experience. We are sorry to hear there was an issue with your order. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
I was disconnected on the return procedure, then they wanted me to ( on the scale from 1-5 how was it) I didn’t even get to finish the return procedure,, then finally talking to the 3 rd person she said I had to pay $10 for the return,,, ridiculous!! I will never order from overstock and will tell my friends the same!!! I will donate the items to charity….
By Robyn
Response from Overstock.com· Oct 23, 2026
Thank you for sharing your feedback. We are sorry to hear about your concern regarding a return or refund. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
The assembly instructions were incomplete snd hard to follow. The screws were misaligned. The chair is uncomfortsble.
By Unhappy
Response from Overstock.com· Oct 23, 2026
Thank you for bringing this to our attention. We are sorry to hear your item did not arrive in the condition expected. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Delivered on time. My rug is beautiful!
By customer
Response from Overstock.com· Oct 22, 2026
Thank you for taking the time to share your experience. We truly appreciate your feedback and are glad to hear about your positive experience with us.
This was my first purchase on overstock. I ordered a necklace but wanted to return it because it was too short. I was told I would be charged $10 for a label. I find that unacceptable. I kept the unwanted necklace but will NEVER buy from overstock again.
By Linda M.
Response from Overstock.com· Oct 23, 2026
Thank you for taking the time to share your experience with us. We are sorry to hear we did not meet your expectations. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.
Product arrived in a timely manner. Product was damaged in shipping. Returned/refund process was handled quickly.
By Doug G.
It's a bad company because returns don't go through well
By customer
Response from Overstock.com· Oct 23, 2026
Thank you for sharing your feedback. We are sorry to hear about your concern regarding a return or refund. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
