Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
6,717 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
6,717 approved reviews, newest moderated first
Arrived on time and product was in tact. Easy instructions for assembly.
By customer
Response from Overstock.com· Sep 27, 2026
We're so pleased to hear that your order arrived on time and in perfect condition! We also appreciate you noting the clear and easy-to-follow assembly instructions.
Overstock.com had the products I was looking to purchase. Price was comparable to other online venders. Product shipped and arrived quickly.
By dcgv
Response from Overstock.com· Sep 27, 2026
We're so glad you found the products you were searching for and that the pricing was competitive. It's wonderful to hear your order shipped and arrived quickly!
Shades are beautiful
By customer Brenda U.
Response from Overstock.com· Oct 4, 2026
Thank you for your positive feedback!
Would’ve been 5 stars but my order took almost a month to receive and got VERY few updates unless I called. The product is 5 star once it was finally received. Communication can definitely be better and improved.
By Betsey B.
Response from Overstock.com· Oct 8, 2026
Thank you for taking the time to share your experience with us. We are sorry to hear we did not meet your expectations. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.
Pretty good haven’t got a days of delivery yet
By customer
Response from Overstock.com· Sep 27, 2026
We're happy to hear you're enjoying our product! We appreciate your patience regarding delivery.
Terrible experience. I've been waiting for weeks for my items and have called 3 - 4 times. I was told that I would get an email with information by yesterday - nothing. I called today and apparently the items are lost and are out of stock. I received a refund - but have waited weeks for nothing.
By Amy L.
Response from Overstock.com· Oct 5, 2026
Thank you for sharing your feedback with us. We are sorry to hear you experienced an issue. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
I got the item in a short period of time
By customer
Response from Overstock.com· Sep 27, 2026
We are so glad to hear that your item arrived quickly. We appreciate your positive feedback!
It was an easy process buying my rugs. I got one of my rugs in 3 days which is quite quickly. The color is vibrant and rich.
By Sharon L.
Response from Overstock.com· Sep 27, 2026
We are so happy to hear that buying your rugs was an easy process and that one arrived so quickly! It's wonderful to know that you find the color vibrant and rich.
