Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
27 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop Outward Hound for dog toys, dog chew toys, dog backpacks, dog life jackets and more! Free shipping over $35
Outward Hound (outwardhound.com) has 27 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 20 reviews with 1 star · Clear filters
I purchased a toy for my dog that said durable, one bite and it was garbage. I message the company and Charlene R said it was not their problem. They wanted me to go back to the retailer.I will never purchase this brand again. Outward Hound is garbage.
By M C.
Bought a toy from a retailer for my 7 month old gsd. He had the double stitching ripped apart within 5 minutes. In less then 24 hours ripped apart the entire toy. This toy is not durable at all. I’ve bought toys from a dollar store that have lasted longer
By nicole C.
Terrible customer service. Jeff was condescending, took his own sweet time, and should in no way be in a customer facing role.
By Holly R.
I bought an invincibles squeaker toy for my labrador that has a tag saying"Invincible squeakers keeps squeakin' if punctured" but within 20 mins it squeaked no more.
By Jeremy S.
