Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
175 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are OutputOutput develops innovative software for musicians, composers, producers and sound designers across all genres. Our focus is simple – groundbreaking concepts, new sounds, new sources of inspiration. Founded by producer and composer Gregg Lehrman, Output is one of the only music companies built by musicians for musicians. Our mission is rooted in our DNA as music makers—to inspire creativity through cutting-edge technology.Get Creating
Output (output.com) has 175 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
175 approved reviews, newest moderated first
Fast, efficient, thorough and courteous. What more could you want from customer support?
By George N.
Response from Output· Nov 24, 2021
Hi George! Thank you so much for the great feedback. We are happy to help and please let us know if you have any other questions.
Wont let you cancle your subscription, unauthorised payments, worst customer service
By The Cousin Channel G.
Response from Output· Nov 2, 2021
Hello, We are sorry to hear about your experience! Canceling your subscription can be accomplished at output.com/account/subscriptions. This can be done anytime, from anywhere, on any device. Additionally, if you would prefer to get help through our Support team, you can go to support.output.com and either submit a ticket or start a Live chat when available. We were unable to find any customers with your information, so we are unable to reach out directly. We'd love to hear from you, so please reach out to us so we can verify and audit your account activity to see if anything is going on. -Customer Experience Team
The plugin is amazing, a game changer for us beatmakers. The costumer service team has been the most helpful. Thanks to TY for the assistance.
By Martin W.
Response from Output· Nov 24, 2021
You are welcome Martin! Please let us know if you have any other questions.
Excellent customer support experience! William is such a nice and helpful person. He was so patient with all of my questions and help me to solve them all.
By Sirui Y.
Thank you! They help me to resolve everything kindly fast!
By Alexandru S.
William went above and beyond...actually, way, way above and beyond. I was looking at the desk pictures and I saw all of the gear in the rack slots. I emailed the pics to Output.com and asked if anyone knew what gear was in the pic. Keep in mind, I’ve yet to purchase anything so I never expected to get a return email, let alone a list of the gear. Not only did William respond and send me a detailed list, he identified each item in the desk rack and sidecar with a link so I could see the product for sale. He also offered to answer any follow up emails from me. This type of customer service is unheard of today. I'm definitely buying a desk, sidecar and speaker stands from them...and they just got a customer for life.
By George
Excellent products and outstanding customer service from Tim! I purchase the sidecar and had an issue with one of the parts which was addressed and resolved by Tim immediately. Thank you Tim for making this such a great experience!
By MS
Why is no one at this review page talking about the amazing sounds and loops? The quality is excellent, it is easy to use and you can easily adjust any sound you want, put it in your DAW and make good stuff! What more do you guys want? Yes, you pay for it. Do you have any idea how much more and money its cost to out this program on the market? Ok then... I am working with this program for months now. Have nothing to do with this company. Therefore I have no profits on putting a 5 stars review. I LOVE IT. Go get it now and write some hits!
By Charlotte C.
