OutletPCReviews of outletpc.com

Unseriöses Unternehmen! Habe ein Handy erworben, welches nach 2 Monaten defekt war. Trotz Garantiebedingungen und Rücksendung erfolgte nach diversem Schriftverkehr keinerlei Rückmeldung mehr was auf betrügerischem Geschäftsgebahren hindeutet. Ich kann nur vom Kauf von Produkten dieses Unternehmens warnen!

They say free shipping, till you get to your cart then says, "only lower 48 states" then they charged me 1/2 the price of the item to get it to Alaska. Won't be back to them, rip off! I have gotten larger items from other outlets that don't cost an arm and a leg to get to Alaska. RIP off!

I made an order two weeks ago which I later checked the status of and found out my order was rejected by their system. However, they never refunded me the amount I paid for my order. I have made several attempts to email them to confront them about this but they never reply back. Just stay away from this store if you don't want to lose your money.

My laptop had a virus. They had it fixed and ready to pick up in a few hours. And it was under $100.00. I will definitely go back

I got stuck in the middle of an upgrade needing a part that no one in town has. Since Amazon has put a low priority on computer parts right now, it was going to take more than a week for them to send the part via Prime shipping. With my computer in pieces and no way to reverse the project, I needed help fast. OutletPC had the part and I was able to expedite shipping at a reasonable price. The order was placed early Friday morning and I received the part via Priority Mail on Monday. They will be the first place I look the next time I need computer parts.

On April 18, 2020 I ordered a laptop from OutletPC.com. The money for the purchase was immediately put in the pending status on my debit card account tying it up. The next day I received a very polite email stating that the item I ordered was not in stock and my order had been canceled. It went on to say that it might take 4 to 7 days for the money to show back up depending on my financial institution. Which I think is pretty standard. My major gripe is that, you'd think a company with a name of OutletPC.com would have software capable of monitoring their inventory. First time dealing with them and my last. Update April 26, 2020: The money still hasn't shown back up from the pending status on my debit account. The record of the pending purchased had disappeared from my transaction list making me very worried. I called the customer service for my financial institution and learned that Outletpc.com still has not canceled the pending status for the transaction contrary to the email I received. I had this money earmarked to order a laptop so I can work from home during the corona virus. Being its Sunday, I will be calling them Monday as soon as they open. I'am dropping my rating from 2 stars to 1.

Awful. Irresponsible. Disrespectful. Incompetent. Highly advice against buying from there. They are slow, made many mistakes during my purchase, unable to fix their own problems, seem reluctant now to return the money. Save yourself some time and money and buy somewhere else. Worst customer service.

Ordered Windows 10 Home - OEM. Got suckered. Paid extra 6.95 for 3 day shipping and got it in a 6 week days. The version was 1709, an old version with issues instead of the new1909 upgraded version. I had to download from Microsoft and use the activation #. Not happy, but I learn from experience so I'll be a one time customer. You got me once.